TorGuard is a leading VPN, which generally ranks among the best around. With servers in more than 50 nations around the world, excellent encryption, good support for torrenting and a reputation for treating customers well, TorGuard offers a lot of attractive features.
However, do these benefits apply to the TorGuard free trial version? That’s what we want to assess here. Many VPNs offer free trials, and many of these trial versions aren’t anywhere near as feature-rich and reliable as the paid-for services. They want us to upgrade, after all. Let’s see how the TorGuard free version compares.
How does the Torguard free trial work?
TorGuard offers a 7 day free trial for all users. Well, we call it a “free trial”, but it’s actually more of a money-back guarantee. TorGuard calls it a trial on its site, but has admitted to Twitter users that it’s actually a money-back guarantee.
What does this mean in practice? When you choose a TorGuard package, the free trial kicks in, and the 7 day period begins. So don’t assume that the trial will end when that period is up.
As with many VPN free trials, TorGuard will actually start processing payments for the package you chose. So it’s necessary to manually close the subscription if you want to avoid any payments.
We’ll explain how to close your TorGuard account later on, but first, it’s probably helpful to explain what kind of VPN service you’ll receive when you start a TorGuard free trial.
Features that come with the Torguard VPN
Firstly, TorGuard offers a number of separate buying options, and they are all quite different. So you’ll need to pick the right free trial option for your needs. Here’s a quick summary of the choices:
- Anonymous proxy – the cheapest option, priced at $5.95 per month. The proxy isn’t actually a full VPN. While it will hide your IP address, it offers far less protection.
- Anonymous VPN – this is more like it. TorGuard’s basic VPN package costs $9.99 per month. Check out the features in more detail below.
- Privacy bundle – this package features the VPN as well as TorGuard’s “anonymous email” solution, which provides off-shore email storage, unlimited storage space and privacy features such as forward secrecy. It’s about $2 more expensive than the VPN on its own.
If you’re only interested in trying TorGuard free of charge, the second option is the one to go for. Avoid the proxy – it simply doesn’t provide the same level of protection.
What do you get with the TorGuard VPN?
Actually, TorGuard offers quite a lot for VPN users:
- Unlimited bandwidth – A great feature for P2P downloaders and streaming fans, this is combined with “unlimited speeds”. That won’t necessarily deliver supersonic speeds all the time, but it means there won’t be any throttling.
- The ability to connect up to 5 separate devices at a time, including smartphones, tablets, consoles, and computers.
- Solid encryption – everything you send via the TorGuard free trial VPN is guarded by 256-bit AES encryption, which is almost as good as it gets in the online security world. At least for ordinary consumers.[
- Huge server choice – TorGuard offers 3,000+ servers across 50+ countries, so there should be a fast, convenient server wherever you may be located.
- No logs – TorGuard promotes itself as “100% private” and doesn’t log anything you do on the VPN.
- Support – regardless of whether you intend to use the free trial option, all TorGuard users benefit from 24/7 support, and the support team at Torguard has a pretty good reputation.
- A huge amount of payment options – TorGuard caters to almost every cryptocurrency under the sun. In fact, it’s certainly among the most crypto-friendly VPN around.
Why would you not choose the TorGuard free version?
So far, we’ve been quite positive about TorGuard, and there’s no doubt that this VPN packs a wide range of appealing features. But there may be some reasons to think twice before downloading.
For one thing, TorGuard is based in Orlando, Florida. We don’t have anything against Floridians, but that places the VPN inside the 5 eyes surveillance network, potentially making it susceptible to US government snooping, etc.
The client itself has attracted criticism for being slightly clunky, which might be an issue for entry-level VPN users. If you only have 7 days to use a VPN, it needs to be easy to get to grips with straight away, and this might not be the case with TorGuard.
How to cancel a Torguard subscription
However, the biggest problem with using TorGuard free is the need to cancel your package before the 7 days period elapses. This is much less convenient than simply allowing users a week of free usage before the service cuts out. And it can easily result in unexpected payments for a year or more.
To avoid this, take care to learn how to cancel the TorGuard free trial – ideally before you download anything. Here’s how it’s done:
1. Head to the TorGuard website and log into your account.
2. On the client dashboard, select the “Management Actions” option, followed by “Request Cancellation”. This will start, but not finish the process of ending the free trial.
3. Alongside cancelling via the client dashboard, users also need to submit a support ticket informing TorGuard about their wish to cancel. This needs to be done within the 7 day period, which starts from the first time you connect to TorGuard’s servers.
4. To submit a ticket, head to the on TorGuard’s site and enter your details. Use the drop-down menus to find the cancellation option, and follow the prompts to end the process.
Give TorGuard a try, but be careful about the cancellation
TorGuard is an excellent VPN, but as we’ve seen, their claim to offer a “free trial” is a little misleading. It’s actually a 7-day money back guarantee, and users will need to manually cancel their package to avoid payments.
If you’re happy to do this, there’s no reason to avoid TorGuard. It’s a great privacy tool, and may well become your favorite VPN.