Avast SecureLine VPN Review
6.2/10

Avast SecureLine VPN Review

6.2/10 Good
$1.67 / month
Minimum Price
Last update: March 20, 2020

Aimed at the casual user who wants the basic features of a VPN, Avast Secureline VPN is probably the easiest to use. However, it lacks pretty much anything serious users would want, including speed, privacy and security.

Top VPN options::
$3.49 / month
  • Excellent security
  • Very fast speeds
76
Out of 215
VPN providers
Things we like:
  • Free trial
  • 30-day money-back guarantee
  • Very easy to use
  • Unblocks Netflix
Things we don't like:
  • Keeps connection logs
  • No live chat
  • Small number of VPN servers

Aimed at the casual user who wants the basic features of a VPN, Avast Secureline VPN is probably the easiest to use. However, it lacks pretty much anything serious users would want, including speed, privacy and security.

Avast SecureLine VPN Review:
76
Out of 215
VPN providers
Things we like:
  • Free trial
  • 30-day money-back guarantee
  • Very easy to use
  • Unblocks Netflix
Things we don't like:
  • Keeps connection logs
  • No live chat
  • Small number of VPN servers

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With Avast’s impressive background in cybersecurity, you’d think you’ll be secure and anonymous online. But that would be judging a book by its cover.

This is the company that gave us excellent and reliable tools like Avast Internet Security and Avast Antivirus. Yet, we must tell our privacy-sensitive readers they should probably spend their hard-earned money elsewhere. That said, for a complete VPN newbie, SecureLine could be exactly what they need.

So is this VPN safe or any good, after all? Well, that’s what we’re here to find out.

Security and privacy

Online security and privacy are the most important aspects if you’re looking to buy a VPN. 

Let’s see what SecureLine VPN has for you:

  • AES-256 military-grade encryption
  • IPsec and OpenVPN on UDP protocols
  • IP and DNS leak protection
  • Kill switch
  • All ports are encrypted to keep your online activities private

These features can make a VPN safe enough, depending on what you use it for. If absolute anonymity is a must, we can’t advise you to use Avast SecureLine. However, if you simply plan to use this VPN to access Netflix, you may well be completely fine.

Does Avast VPN keep logs?

What do you think of a VPN provider that keeps personally identifiable information about you, such as your connection logs including your true IP address?

Avast SecureLine VPN logs timestamps, your IP address (sans the last octet), and the IPs of VPN servers you connect to

Their Privacy Policy states that Avast does log your connections, but not your activities (i.e., the website contents you browse or view.)

According to Avast Transparency Report 2017, there were 28 log disclosure requests from authorities in different countries. Avast proved to be helpful in one case regarding a Czech investigation, where personally identifiable information was provided for the police. To be precise, a user’s true IP address was linked to an email account.

That’s quite a worrying record. Even though Avast VPN logs an anonymized version of your IP, there can only be 256 versions of the last octet and pairing that with the VPN servers might give just enough to identify you.

Is Avast SecureLine VPN leak-proof?

While the service offers reliable IP and DNS leak protection, WebRTC leaks are another matter.

WebRTC (Web Real-Time Communication) is a built-in browser feature enabled by default in some of the major browsers like Firefox, Chrome, and Opera. In other words, this isn’t actually Avast VPN’s problem. Still, it can cause serious privacy and security issues.

The temporary solution to this major leak issue offered by Avast is to “protect your privacy in the meantime by blocking or disabling WebRTC manually.”

Please note that certain applications depend on the WebRTC feature. For example, file sharing and video chatting may not work with it disabled.

For the best protection against WebRTC leaks, we suggest that you use a top VPN, such as ExpressVPN, NordVPN, or any other premium service. One that has proven not to leak anything anywhere.

Speed and performance

To see how Avast SecureLine performs, we ran several speed tests in various locations. Before we connected to our first test server, these were our baseline readings in Europe:

Avast SecureLine VPN speed test baseline

  • Download: 279 Mbps
  • Upload: 263 Mbps
  • Ping: 4 ms

Then, we tried different corners of the world to see a general picture. Here’s what we found.

London, UK

Avast SecureLine VPN speed test London
London, UK – 52 Mbps download | 23 Mbps upload
  • Download: 52 Mbps (drop-off 81%)
  • Upload: 23 Mbps (drop-off 91%)
  • Ping: 57 ms

Washington, US

Avast SecureLine VPN speed test Washington
Washington, US – 45 Mbps download | 9 Mbps upload
  • Download: 45 Mbps (drop-off 84%)
  • Upload: 9 Mbps (drop-off 97%)
  • Ping: 131 ms

Tokyo, Japan

Avast SecureLine VPN speed test Tokyo
Tokyo, Japan – 39 Mbps download | 3 Mbps upload
  • Download: 39 Mbps (drop-off 84%)
  • Upload: 3 Mbps (drop-off 99%)
  • Ping: 271 ms

These are pretty good speeds – enough for even 4K video streaming, torrenting, and geo-unblocking. However, keep in mind that our baseline speeds were relatively fast. If your base speeds are lower, you may experience inferior performance because of the high drop-off percentage.

Server coverage

Avast SecureLine VPN has an undisclosed number of servers in only 50+ locations in 30 countries. However, the service still has decent coverage of the major locations across the globe, including China and Russia. The latter, we must warn, has already driven most premium VPNs away with its new intrusive laws.

The company claims that these VPN servers can theoretically handle up to 2 Gbits/s traffic loads. They also do regular stress tests and get average speeds of 450-600 Mbits/sec, which are very tempting numbers.

Ease of use and multi-platform support

You have quite the basic choices when it comes to Avast SecureLine clients:

  • Windows 
  • macOS
  • Android and Android TV
  • iOS

The one positive thing to mention here is that these apps are very easy to use.

For the PC and Mac versions, you can choose to download the free trial version, or you can click Buy Now. The Avast VPN Android and iOS clients, however, can only be downloaded as trials for first-timers.

Once you get your VPN client, it’s only a matter of several clicks in the “OK-Next-I accept…-Next-Next-Install-Finish” drill to get it up and running.

When you log into your activated app, you’ll see the initial screen:

Avast SecureLine VPN turn on/off button

This home screen has basic information on it, including your real location and the last location you chose.

If you select the OFF button, you’ll automatically connect to the last used server. When you click the Change Location button, a screen comes up with all the servers categorized by regions and functions (P2P or Streaming).

Avast Secureline VPN servers

The good thing is that you don’t need to disconnect from the current server before choosing another one. We do like it when there are no unnecessary clicks involved.

But what about the Settings menu and customization? The General menu offers you only four options, none of which offer anything of substance:

Avast SecureLine VPN settings

…Yep, not much to do here. Let’s check the Network Security menu next. Will we find any exciting options there?

Avast SecureLine VPN network security settings

…Nope. Move along. Nothing to see here either.

Basically, that’s all the features. Avast doesn’t give you too many technical choices, which is why it could be a great start for a beginner but certainly won’t impress a VPN enthusiast.

Does it work with Netflix and Kodi?

We started testing the Netflix US catalog first and were surprised to find that not only the dedicated US Streaming servers worked, but other random US servers (New York and Washington) did as well.

Netflix US Mowgli movie schreeshot

However, when we connected to the UK Streaming server, we failed to access Netflix UK. Then, we tried the London server on a just-in-case basis and we succeeded: yes, you can watch Netflix UK.

Unfortunately, we kept failing with other Netflix regions like Canada and Australia. However, we got lucky when we tried the Paris server for Netflix FR and the Tokyo server for Netflix JP.  In fact, we were surprised to find the Tokyo server to perform impressively fast.

All in all, we found Avast to be quite decent for Netflix.

Avast SecureLine for Kodi

In theory, you could use Avast VPN for Kodi since it has good speeds, support for Kodi, and encryption. However, you should think twice when it comes to one of the biggest Avast VPN problems: its logging policy.

Of course, you may only use Kodi to access geo-restricted TV shows and not those “shady” torrenting add-ons with free movie libraries. But even that can be “frowned upon” by your government or media streamers. So tread very carefully when using this VPN with Kodi.

P2P and torrenting

Avast SecureLine VPN supports torrenting on a limited number of servers and its connection speeds could be just fine for P2P file-sharing, but there’s this issue with our privacy and logging concerns.

As we’ve stated earlier, the company has a tendency to share information with the authorities. This basically disqualifies this VPN as a good choice for torrenting.

Using the wrong VPN software for file-sharing could end with a nasty copyright notice or worse. Find out more about Avast VPN and torrenting here.

Customer support

You can access Avast’s online Support Center, but it may not get you far. The Support Center options include:

  • An FAQ database
  • Help forums
  • Free 24/7 consultation via phone
  • No live chat support

It may also take up to two days for the support staff to address your issue. In fact, you can’t even send them an email directly, but it’s possible to submit a support ticket by clicking the Contact Us button at the bottom of the FAQ pages.

The only “live” way for you to be connected to a human is to call the customer support phone number.

Pricing

Avast actively endorses its 1-year plans for single and 5 devices but Android and iPhone/iPad also have a monthly plan:

Avast VPN pricing plans

  • 1-year plan for multiple devices (up to 5): $89.99 ($7.5/month)
  • 1-year plan for 1 PC: $69.99 ($5.8/month)
  • 1-year plan for Mac: $59.99 ($5/month)
  • 1-year plan for Android, iPhone, or iPad: $19.99 ($1.67/month)
  • 1-month plan for Android, iPhone, or iPad: $2.99/month

These pricing plans are both complex and expensive. The first three also have the two and three-year options but they don’t give any discount, only save you from the inevitable price increase. Also, any plan for one device becomes worthless as soon as you need to setup a two-factor authentication for one of your logins.

You can pay for your Avast plan via a credit card, debit card, or PayPal. No anonymous payments are offered or accepted.

SecureLine offers a 7-day free trial version. It appears to be fully functional and without any obvious limitations. As a matter of fact, you may also select a 60-day free trial. In this case, your default order is a 1-year plan, which you can’t change.

You can try Avast for free for as long as 60 days as long as you provide your payment credentials. Keep in mind that you must cancel your subscription in time unless you want to be charged for a whole year.

Bottom line

All things considered, we can say that this VPN is by far the easiest to use for anyone who is not really into IT or cybersecurity. However, if you’re a frequent traveler, a hacker, a journalist, or an activist, you may find Avast SecureLine to be poorly equipped with security features.

You can give it a chance and get a refund within 30 days if it fails to charm you. Or, better yet, protect yourself with the best possible VPN software for real peace of mind.

Let us learn from your experience

Have you ever tried to use Avast VPN or any other VPN services before? What are your impressions?

Feel free to leave your comment below.

Good

  • Free trial
  • 30-day money-back guarantee
  • Very easy to use
  • Unblocks Netflix

Bad

  • Keeps connection logs
  • No live chat
  • Small number of VPN servers
  • No IKEv2 protocol
  • Lack of features and settings
  • No anonymous payment
  • Complex and expensive pricing
  • Only the main platforms supported
 6.2 / 10
Total score
$1.67 / month
Minimum Price

10 comments
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  1. Pinto Zimmer

    It got a good speed to watch Netflix but not more than that is disappointing. If we are to take the risk of using it as we aren’t a political activist or investigative journalist then we must be ready to face the potential exposure of our IP address.


  2. Ethan Payne Author

    Hi Zaki, VPN speed is always relative: while we do try to make sure that our test results reflect the actual speeds as well as possible, it’s likely that other users in different locations might experience better or worse performance than is shown on our tests. If you’re using Avast and your speeds are good, more power to you!

    That said, we’d definitely recommend giving Avast a test drive before buying it, since speed is the least of its problems


  3. Sai Gupta

    I have used it for a few days only as it couldn’t cope up with my a usage and its lack the speed I anticipate to complete my work. I really needed a better VPN that provides a good speed as my nature of work is to travel to various places and countries for installing my software and provide support to them in a secure way.


  4. indieshana56

    I just switched to Avast from McAfee as the internet virus protector of my PC. Glad to know they also have VPN and that I could watch Netflix without any issues. I’ll it out and post the outcome here.


  5. Nathan M

    Well this one looks good but far from great. I’ve seen a lot better for the same price. Avast doesn’t really do great softwares, and this one just seems decent. Thanks for the review anyway.


  6. BlackHippo

    I have used this VPN for about 4-5 months, the speed was decent. Configuration and interface were simple. The only problem was that it’s quite expensive for what it offers. The cons are higher as compared with competitors. There are many better options than this at cheaper rates.


  7. Elektra

    Avast doesn’t make great products. They make decent ones like their free antivirus that you can’t really rely on if you’re serious. Their VPN is cheap and it’s also not very good. So many more options are out there that are safer and more reliable.


  8. SaagiKata21

    I purchased Avast because I’m currently using their anti-virus program so I assumed they would have a good privacy policy. But after reading your review I’m very disappointed to find out this isn’t the case. I’ve been able to access Netflix without an issue, which is a real plus but I’ve had problems with my connection being dropped when using Wi-Fi. I will be cancelling before the free 30-day trial is over and try another service.


  9. Daniel Cartwright

    I’m a newbie in the online privacy field so your review of Avast SecureLine VPN is exactly aimed at me. I like the fact that it is a simple VPN application, even though it’s somewhat limited. I only need a VPN to hide my IP address; anonymity isn’t that important to me. The price seems fair so I think it’s a good choice.


    1. Fred

      I would really think twice, Daniel. Staying anonymous online is extremely important, since you don’t know what some hacker may do with your information. I recommend you look into some other VPN.


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76
Out of 215
VPN providers
Things we like:
  • Free trial
  • 30-day money-back guarantee
  • Very easy to use
  • Unblocks Netflix
Things we don't like:
  • Keeps connection logs
  • No live chat
  • Small number of VPN servers
Top VPN options:
$3.49 / month
  • Excellent security
  • Very fast speeds
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