Surfshark VPN Review 2020

9.4/10
Most value for money
9.4/10 Outstanding
Most value for money

Watertight security, uncompromising anonymity, fast speeds – Surfshark offers all the features you want from a top-notch VPN, all for an incredibly affordable price.

Last updated: August 6, 2020

Watertight security, uncompromising anonymity, fast speeds – Surfshark offers all the features you want from a top-notch VPN, all for an incredibly affordable price.

2
Out of 215
VPN providers
Things we like:
  • Strong encryption
  • Great performance
  • Unlimited simultaneous connections
  • Almost zero logs
  • 24/7 live chat for support
  • Unlocks Netflix and other platforms
Things we don't like:
  • Weak self-help support section
Minimum Price:
$1.94 / month
Apps available:
windows macos ios linux firetv chrome firefox
Works with:
appletv router
Surfshark VPN Review 2020:
2
Out of 215
VPN providers
Things we like:
  • Strong encryption
  • Great performance
  • Unlimited simultaneous connections
  • Almost zero logs
  • 24/7 live chat for support
  • Unlocks Netflix and other platforms
Things we don't like:
  • Weak self-help support section

Disclaimer: Affiliate links help us produce good content. Learn more.

A little over a year ago, Surfshark was completely new. Since then, the VPN has managed to penetrate most Top 10s and earn the consumers’ trust. With this Surfshark VPN review, I want to learn whether that trust is warranted:

Is this a secure VPN? Does it log user data? And crucially, how good is Surfshark for torrenting or Netflix?

Right off the bat, I see that Surfshark VPN offers better prices than most competitors. Let’s find out if it’s as good in practice as it would seem on paper.

Overview

location
Company location: British Virgin Islands (BVI)
website
Website: surfshark.com
countries
Number of locations: 60+ countries
servers
Number of servers: 1700+
netflix
Netflix: Yes
torrenting
Torrenting: Yes
encryption
Encryption: AES-256
protocols
Protocols: OpenVPN and IKEv2
support
Support: 24/7 live chat
logs
Logs: Minimal data collection
price
Price: From $1.94/month
free_trial
Free version or trial: 7-day free trial for iOS, macOS, and Android

Is Surfshark safe?

There’s plenty of good to say about the privacy and anonymity credentials of Surfshark VPN. The company has added a kill switch way back in 2018, which is a great improvement, but that’s not all. They also had their browser extensions audited by Cure53, a well-known and respected cybersecurity company. Finally, since July 2020, all Surfshark servers are RAM-only.

The list of brilliant security tools in Surfshark’s arsenal just keeps on growing. In addition to a malware blocker (CleanWeb), split tunneling (Whitelister), multi-hop, and “stealth protocol” (Camouflage and NoBorders), users can now benefit from even more features. Surfshark VPN also offers ID protection (HackLock), GPS spoofing, and incognito search (BlindSearch).

Putting technicalities aside, Surfshark also boasts a no-logs policy and is registered in a privacy-friendly jurisdiction. So, is Surfshark trustworthy? I would say yes.

Encryption and tunneling protocols

Surfshark VPN implements military-grade encryption, which is used by financial institutions and militaries around the world. It means that there’s virtually no way to break this cipher.

Surfshark currently offers the following tunneling protocols:

  • OpenVPN TCP
  • OpenVPN UDP
  • IKEv2/IPsec

More choice is always preferable, but these are good, safe protocols, which do great in most situations. Besides, it’s better to phase-out L2TP/IPSec and PPTP which no longer meet the VPN standards than to leave them and put your subscribers in danger.

While neither of them can penetrate the Great Firewall alone, Surfshark VPN has Camouflage and NoBorders modes for use in China.

Surfshark’s kill switch

Surfshark has a great kill switch that will automatically deactivate your internet connection if your VPN connection drops unexpectedly. This allows the Virtual Private Network to protect your privacy by ensuring your online traffic is always encrypted and is a critical feature for any secure VPN to have.

My tests have shown the Surfshark kill switch to work reliably each time I deliberately disabled my VPN connection.

The only caveat here is that Surfshark for Linux doesn’t have the kill switch turned on by default, and there’s no article on their website telling how to do it. However, the always helpful Surfshark customer support team provided me with the instructions.

IP and DNS leak protection

My basic tests indicate that Surfshark has no leak issues. I connected to a server in Denmark at got the IP address 95.174.65.70. Then I ran the test and got the following results, which mean there were no DNS, WebRTC, or IPv6 leaks, as the image below indicates.

Surfshark IP and DNS leak test

The IP and DNS addresses shown here are the same as the one I got assigned by Surfshark. If I saw my real IP address, that would mean there’s a leak somewhere.

Surfshark has in-built DNS, WebRTC, and IPv6 leak protection, as well as a private zero-knowledge DNS network. Simply put, unlike many tools on the market, Surfshark VPN keeps your personally-identifiable information hidden.

Privacy-friendly location: BVI

Surfshark is based in the British Virgin Islands (BVI), which is a British overseas territory that has no data retention laws and isn’t involved in any intelligence-sharing agreements, such as Fourteen Eyes. It’s also not subject to any EU data protection laws, unlike its “parent” country.

This has allowed Surfshark to put out a robust Privacy Policy that should put users at ease regarding any potential overreach from government agencies or copyright protection firms. Therefore, if one of them decided to approach with a subpoena aimed at getting information about you, it would be rejected.

No logs policy

As the company is subject to BVI laws and regulations, they have the luxury of a meaningful no-logs policy, which states that Surfshark “does not collect IP addresses, browsing history, session information, used bandwidth, connection timestamps, network traffic, and other similar data.”

As a matter of fact, if their FAQ is to be believed, Surfshark doesn’t log anything at all, except your email address and billing information, which means that the provider is one of the few actual “no-logs” VPNs out there. That’s extremely rare and impressive, but I would also like to see their policy independently-audited to silence the naysayers once and for all.

HackLock: Surfshark’s ID protection feature

In 2019, Surfshark introduced a new innovative security solution named HackLock. This ID leak protection feature was first available via the Surfshark website, but now it has been integrated into the client apps.

HackLock is very relevant in the age of data breaches – it warns users when their passwords, social security numbers, and other sensitive details get leaked. It comes as an additional service together with BlindSearch for $0.99/month.

HackLock routinely scans leaked databases, looking for password and email matches. If it finds any, a Surfshark user will receive a notification. HackLock enables you to change your credentials in a timely manner, minimizing the damage caused by data leaks and breaches.

BlindSearch: Surfshark’s incognito search

The second security feature that Surfshark introduced in 2019 was BlindSearch. This is an alternative to the major search engines, such as Google or Bing, that are known for displaying ads and taking quite some of your data before giving away your search results.

BlindSearch removes the ads and tracking from the organic search and ensures that your privacy will remain intact, and your patience untested.

This feature comes together with HackLock and is offered by Surfshark as an optional “privacy beyond VPN” package. The price of it is $0.99/month, and I would say it’s worth the money, especially when Surfshark is among the cheapest VPNs you can get.

How does Surfshark’s GPS spoofing feature work?

Back in 2019, Surfshark introduced the first-ever GPS spoofing feature for Android devices. It allows users to protect their online presence with an extra layer of protection. While a regular Virtual Private Network connection changes your IP address, GPS spoofing also hides your device’s physical GPS location.

It’s an optional feature that is not on by default and can be enabled from the app settings.

When GPS spoofing is activated, any app that will request the user’s physical coordinates will be overridden by the coordinates of the selected VPN server. This means that a web service that wants to access the user’s GPS data will think that she or he is, for example, in the US while in fact, that person is in the UK.

Browser extension independent security audit

Recently, we wrote that Surfshark did an independent audit of its Chrome and Firefox browser extensions. Submitting your VPN apps for an independent audit is a commendable move regardless of results.

The independent audit was carried out by a respected German cybersecurity company, Cure53, which also performed the very first independent VPN audit (kudos to TunnelBear) in 2017. You can read the full report on Surfshark’s website.

In short, Cure53 found only two vulnerabilities, only one of which had any potential to cause problems for users. This is a very good result and gives a lot of credence to Surfshark as a reliable VPN service provider.

Other technical features

  • CleanWeb – an ad, tracker, malware, and phishing blocker.
  • Whitelister – some VPN providers call this feature “split tunneling.” Surfshark Whitelister allows users to choose apps that can function outside the VPN tunnel.
  • Camouflage and NoBorders modes – these switch your tunneling protocol to OpenVPN with the XOR patch. This scrambles your traffic and makes it more difficult to detect through Deep Packet Inspection (DPI).
  • MultiHop – for those engaging in extra-sensitive activities, multi-hop is an awesome feature. It chains two VPN servers together, creating an extra layer of security and improving your privacy.

All these features combined take Surfshark VPN very close to other security-focused VPN services, like NordVPN or ProtonVPN. And when it comes to hardware, Surfshark leaves those two behind with all 1700+ servers running on RAM.

Speed: is Surfshark VPN fast?

Surfshark is among the fastest VPN services in 2020, so the only remaining question is how fast this Virtual Private Network is? Well, there’s only one way to find out.

I made my Surfshark speed test from Europe. I checked my baseline speed and then connected to servers in Germany, the US, and Australia, noting down the drop-off and latency (ping). Here’s what I’ve got:

Surfshark
Average speed
85 Mbps
Servers1700+
Countries
60+
Download
Baseline258 Mbps
Germany server
156 Mbps (40% drop-off)
US server
157 Mbps (39% drop-off)
Australia server
141 Mbps (45% drop-off)
Upload
Baseline
253 Mbps
Germany server25 Mbps (90% drop-off)
US server14 Mbps (94% drop-off)
Australia server
19 Mbps (92% drop-off)
Ping
Baseline
5 ms
Germany server45 ms
US server118 ms
Australia server
334 ms

As you can see from the results, Surfshark speeds are really fast, especially if we talk about downloading. The upload was pretty poor in all countries and significantly effected the average speed, but I’m sure that I might get better numbers some other day.

So what do these numbers mean, really? For starters, you should be able to stream 4K (UHD) videos and play online games on your continent, unless your continent is very big. You shouldn’t experience lag during video and VOIP calls, which put the ping limit at 200 ms, but contacting someone on the other side of the globe will take its toll. Finally, downloading a 10 GB torrent file might take up to 15 minutes.

The speeds seem to be increasing each time I update this Surfshark VPN review. There’s obviously a lot of investment going into this VPN. While Surfshark is already among the fastest VPNs in 2020, I believe that its speed will continue to improve.

Does Surfshark VPN support my device?

Very likely, yes. Surfshark has apps for all the major desktop and mobile platforms, which includes Windows, macOS, Linux, Android, and iOS. There are also dedicated apps for Android TV and Amazon Fire Stick & Fire TV. Finally, you can download browser extensions for Chrome and Firefox.

And here comes the best part: Surfshark VPN allows unlimited simultaneous connections. This means that you can protect all devices during the family reunion with one account. You don’t even have to manually configure Surfshark on your router, which would otherwise be the only way to connect as many devices as you want.

Surfshark VPN apps are pretty similar across the platforms and also easy-to-use. All settings are well explained, so you can instantly decide if you want it turned on or off. And if you want to learn more, I recommend our article on how to use Surfshark.

Surfshark desktop apps: Windows, macOS, Linux

Regarding ease of use, the Surfshark desktop apps are as simple as A-B-C. The interface is clean and intuitive, while most of the settings can be found with a click of a button.

Surfshark connection

Connecting to a Surfshark server locations is just as easy – just click on Locations on the left sidebar menu and choose your preferred location from the list of cities and countries. Surfshark’s physical servers are sorted by region, while virtual and P2P servers are on separate lists.

You can get under Surfshark’s hood by pressing the white Settings gear. There, you can toggle the startup and auto-connection options, as well as tinker with the security features.

Surfshark Advanced Settings

Thankfully, the Surfshark for Mac app is just as secure as the Windows version. Both use military-grade encryption, kill switch, and other features. This is relatively rare – most VPNs release limited macOS apps, which is not the case with Surfshark.

Surfshark’s Linux app works with Ubuntu and Debian. It doesn’t feature a GUI and has a command-line interface instead. Moreover, its kill switch is turned off by default, and there’s no information on turning it on. This means that Linux users should either find a way to activate the kill switch themselves or ask live chat support for help.

Surfshark mobile apps: Android and iOS

Surfshark mobile apps, both on Android and on iOS, are lightweight and simplified versions of their desktop counterparts. The security is almost as good as what you’d get on PC or Mac, with several minor caveats.

Most importantly, the Android version has its own kill switch, so you no longer have to use the native Android version or a third-party app to complement the Virtual Private Network. It also offers the GPS spoofing feature to hide your phone’s physical location.

Surfshark Android AppSurfshark iOS app

You can get the Surfshark Android app from Google Play or just download it directly as an APK file from their website. The Surfshark iOS app is available from the App Store.

Surfshark for web browsers: Chrome and Firefox

Surfshark has browser extensions for Chrome and Firefox. They are essentially proxy services – you can use them to secure your browser traffic and nothing else. In other words, if you want to use torrents, try one of the regular clients or run the VPN some other way.

However, Surfshark browser extensions are not only about hiding your IP and encrypting your traffic. They also include the CleanWeb feature, which takes care of ads, tracking, malware, and phishing attempts. What’s more, both add-ons have been independently audited by Cure53 security testers.

The Surfshark Chrome extension has been downloaded over 100,000 times, a number that’s dwarfed by the likes of ExpressVPN or NordVPN. Naturally, the Firefox version is even less popular, with just 25,000+ users. But the most important thing is that both browser extensions are up-to-date, with the latest version released a month before publishing this Surfshark VPN review.

Other platforms for Surfshark

In addition to the apps for major platforms, Surfshark VPN also has dedicated apps for Android TV and Amazon Fire Stick & Fire TV.

Additionally, its website has instructions for manually configuring your router, so you could use it to protect your entire home network. Surfshark supports a bunch of different models and makes, including DD-WRT, AsusWRT, OpenWRT, and Tomato, among others. You can also manually setup Surfshark for Chromebook, pfSense, and Raspberry Pi.

Last but not least is Surfshark’s Smart DNS feature. It allows you to unblock websites and streaming platforms on your Apple TV, other smart TVs, and game consoles. With your PlayStation or Xbox, you will also be able to play online games in other regions.

Netflix and other streaming services

Does Surfshark work with Netflix? According to its website, Surfshark VPN is great for Netflix and streaming other geo-blocked content. Well, it turns out to be true.

I’ve tested Surfshark for Netflix from Europe and found that it can unblock Netflix in every region I tried, including the US, the UK, Canada, and Japan libraries.

What’s more, Surfshark VPN can unblock Peacock, Hulu, Disney+, BBC iPlayer, and other streaming platforms. I would also recommend Surfshark for Kodi any day of the week.

Finally, thanks to the Smart DNS feature, you will be able to stream your favorite shows and movies on a bunch of devices that don’t have the Surfshark client app. This includes game consoles, Apple TV, LG TV, Samsung TV, and other smart TVs.

Is Surfshark good for torrenting?

Yes, it does. Surfshark is very good for torrents – the speed is fast, and the security credentials are almost faultless. Surfshark is not shy to invite torrenting fans to try their service, and they don’t discriminate against P2P traffic.

I liked that torrenting is allowed on nearly every Surfshark server and there are no bandwidth limits. What’s more, a Virtual Private Network that’s located in a privacy-friendly jurisdiction and keeps no logs is always a good choice for P2P activities. Surfshark even offers anonymous payment options for those who want extra safety.

You can learn more about this by visiting our Surfshark for torrenting page.

Does Surfshark work in China?

Last time I checked in on Surfshark, I was skeptical that it could be a reliable service in China. The reason was the list of available tunneling protocols, which only included OpenVPN and IKEv2. One of the features of the Great Firewall of China is that it employs Deep Packet Inspection (DPI) to detect VPN traffic within the network. OpenVPN is known as particularly vulnerable to DPI, and Surfshark had nothing else to offer.

By the time I started updating this Surfshark VPN review, the situation had changed completely. Since the introduction of the Camouflage and NoBorders modes, Surfshark is now capable of disguising VPN traffic. These features switch from the default tunneling protocol to OpenVPN with the XOR patch, scrambling your traffic and confusing the censors.

Additionally, the extra security features added by Surfshark are great for the more sensitive user types: journalists, political activists, whistleblowers, hackers, etc.

Read more about using Surfshark in China here.

Support: Surfshark live chat, FAQs, and installation guides

First things first: Surfshark VPN has a great 24/7 live chat support. The waiting times are short, if any, while the agents are helpful and polite. And I’m basing this assumption on more than a few instances.

Surfshark VPN support page

Here’s how the rest of the support section looks like:

  • Installation instructions
  • FAQ articles
  • Knowledge base (tutorials, general info, billing)
  • Submit a request

The questions that I submitted using the form were answered in a couple of hours or so. There was only one instance when it took longer to get an answer, but again, such response times are yet to be reached by many VPNs.

The FAQ is pretty short, with ten entries that link to dedicated support articles. There are more than a hundred tutorial pages and about fifty dedicated to general info and billing.

Overall, while Surfshark has expanded its self-help section considerably, I would still use live chat to put most of my concerns aside.

Pricing: is Surfshark the cheapest top-tier VPN?

Surfshark VPN has three different pricing plans, all of which offer the full set of functions, including military-grade encryption, kill switch, and unlimited simultaneous connections:

  • 1-month plan for $11.95
  • 1-year plan for $5.99/month
  • 2-year plan for $1.99/month

Surfshark extra features - HackLock and BlindSearch

For extra $0.99/month, you can get HackLock and BlindSearch security features. The former informs if your email is leaked and the latter removes ads logging from the web search.

These are great prices – their 2-year plan is actually one of the cheapest deals on the block. Surfshark VPN has certainly proven their worth, and the prospect of getting a long-term subscription should no longer be particularly worrying. If you can get the tool for just a couple of bucks, I’m inclined to say, “Go for it!”

There are plenty of payment options you can choose from to pay that 2-dollar fee as well. That includes anonymous options, like crypto. There are PayPal, Sofort, Google Pay, Amazon Pay, Giropay, and Webmoney as well, for those interested. Some of the best VPN service providers have overlooked the type of privacy given by a crypto payment option, and it’s a great shame.

Surfshark is also one of the few to offer a lengthy 7-day free trial on Google Play and Apple App Store. Sadly, that means “no” for Windows and Linux users. But Surfshark’s refund policy grants a 30-day money-back guarantee to all plans, so you’re not losing anything if you don’t want to.

Should I get Surfshark?

After making a thorough investigation for this Surfshark review, I can confidently say that you should get this VPN before it raises its prices.

They’ve done well to cover the basics – security, jurisdiction, speed, support, etc. – and have taken steps in unique directions. Rarely do you see a paid Virtual Private Network with no limit to the number of simultaneous connections and real zero-logs policy. Between that, with an anonymous signup process, and an option to pay in cryptocurrencies, Surfshark is already one step ahead of the competition.

To me, it seems just a matter of time until we get more features and from Surfshark VPN that will further strengthen its already solid position among the industry’s best.

Surfshark FAQ

Is Surfshark legal?

The answer to this question depends on the country and its laws. As of now, Surfshark VPN is illegal in Iran, Iraq, North Korea, Turkey, Turkmenistan, and Zimbabwe. VPNs are legal but regulated in Oman, Russia, Saudi Arabia, United Arab Emirates, and China. If you’re traveling to any of these countries, I strongly recommend installing Surfshark on your devices before the visit.

How much does Surfshark VPN cost?

Surfshark prices start from $1.94/month. The annual plan is $5.99/month and the monthly option costs $11.95. Also, if you want the HackLock and BlindSearch features, that’ll be $0.99 extra.

Where is Surfshark VPN based?

Surfshark is registered in the British Virgin Islands (BVI), a privacy-friendly jurisdiction with no data retention laws. BVI is not part of the Fourteen Eyes intelligence alliance.

Where are the Surfshark server locations?

Surfshark has 1700+ RAM-only servers in 60+ countries, which is a pretty good global coverage. More than half of those countries are in Europe, followed by over 15 in the Asia Pacific. The Americas and the Middle East have decent coverage as well, with at least 5 countries in each region.

How do I know if Surfshark is working?

To test if Surfshark is working, you should check for IP and DNS leaks after connecting to a VPN server. There many leak testing sites, such as ipleak.net, available. If you see your real IP address instead of the server’s in the test results, that means your VPN is not working. However, this shouldn’t be the case with Surfshark because it features a robust DNS, IPv6, and WebRTC leak protection.

How to install Surfshark on Fire Stick?

You can install Surfshark VPN on Amazon Fire Stick and Fire TV by simply downloading the dedicated app and following installation instructions. One thing to note is that neither Surfshark nor any other Virtual Private Network supports the 1st generation Amazon Fire devices. To learn more, check out our dedicated page on installing Surfshark on Fire Stick.

How to stream Peacock (NBC) outside the US with Surfshark VPN?

You can stream Peacock outside the US with Surfshark VPN. Launched in July 15, this NBC Universal platform gives you Parks and Recreation, The Office, and other beloved series. To watch NBC’s Peacock, you simply have to launch Surfshark VPN and select a server in the US.

Good

  • Strong encryption
  • Great performance
  • Unlimited simultaneous connections
  • Almost zero logs
  • 24/7 live chat for support
  • Unlocks Netflix and other platforms
  • VPN-friendly jurisdiction
  • 30-day money-back guarantee
  • Supports plenty of platforms and devices

Bad

  • Weak self-help support section
 9.4 / 10
Total score
$1.94 / month
Minimum Price
Alternative VPN options
1. NordVPN
9.6 / 10
Excellent security
Very fast speeds
2. VyprVPN
9.3 / 10
Good price/quality ratio

Disclaimer: Affiliate links help us produce good content. Learn more.

Alternative VPN options
1. NordVPN
9.6 / 10
Excellent security
Very fast speeds
2. VyprVPN
9.3 / 10
Good price/quality ratio

Disclaimer: Affiliate links help us produce good content. Learn more.

80 comments
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  1. John Doe

    Does the app still have ‘Invisible to devices’ in advanced settings? If so, how well does it work?


  2. ghost

    Unlimited simultaneous connections

    does this mead unlimited devices?????


    1. Steph

      Yes!


  3. Ana

    They recently added a server in my country, unfortunately it seems to be a virtual server as the latency/ping is too high… having said this they were able to refund me and i got my money back the next day.


  4. hal

    it’s been months that I have technical support for them to solve the VPN connection problem, I explain:
    I can’t connect with the vpn on certain public wifi carrying when I use other free vpn it works but vpn surfshark that I paid does not work


  5. SeanJohn

    Does not work with BBC Iplayer or BBC Sounds.
    Worst VPN provider I’ve ever had the misfortune to use.I had to write the money off and switch to a service that actually works.


    1. Benny

      Works fine for me, you should probably contact their support, maybe it’s a setup issue.


  6. Denis

    Thanks, VPNpro for a very useful and informative article.
    After reading it I’ve decided to try this provider. I’ve been blown by the service so far. Works great both on Android and on Chromebook. Providing fine speed and a security. The price is also cool for a 2 year subscription.


  7. Corey75

    Got this VPN during Black Friday and been using it ever since non-stop. I recently had a trip to China, so I was eager to see if the VPN would work, and I have to say, taking into consideration that China tries hard to block all the VPNs, Surfshark worked most of the times. I had a couple of glitches when it wasn’t able to bypass the blocks, but overall, I would say they did a pretty good job.


  8. Martin

    I purchased this, and they are not honouring their 30 day refund guarentee. If you cant trust them on what they have overly promised, how can you possibly rely on them to protect your confidentiality.
    Do not buy ,


    1. jim

      call your credit card and contest the charge and let them know the company isn’t honoring their guarantee and you should get your money back.


  9. Arty_W

    I recently found out that if you have an Android, you can use a GPS spoofing feature, which changes your GPS location according to what server you are connected to. I was eager to try it out, and it worked quite nicely. I didn’t notice any impact on my phone’s performance either.


  10. Thomas

    Don’t buy Surfshark services if you are in China. Surfshark VPN simply DOES NOT work in China.
    If you live in the USA and need a cheap VPN, why not. But if you are in China, I strongly advise against buying Surfshark VPN. I made the mistake myself, and after three months with intermittent to no connection through Surfshark VPN, I had to buy another VPN. I simply could not stay longer without access to the Internet. Surfshark says that they provide customer service to help you access the Internet: I have spent countless hours making technical operations on my iPhone and my laptop to try to have the service work, but it does not work. Surfhshark is down during weeks at a time, without the possibility to access to Internet.
    I usually don’t post reviews online, but I must say that my experience with Surfshark has been awful and I do not recommend using their services.
    After buying a new VPN, I requested a refund for my Surfshark service, since it does not work. They declined it, arguing that they could give technical support to help their VPN work. It simply does not work, regardless of the hours spent trying to make it work. I feel like I ordered a whole meal, and Surfshark only delivered the appetizer. It failed to deliver the main course, but refuses to refund the meal. Bad customer service.
    Go with other more serious and reliable VPN are you are in China.


    1. Kevin Marlowe

      Hi Thomas,

      Sorry you had this experience with Surfshark. A few months ago China stepped up their measures against VPN services and many of them have been struggling. Out of interest, you’ve tried their NoBorders/Camouflage modes and these didn’t help?


    2. hal

      I totally agree with you even here in Canada does not work properly, do not buy surfshark it is a waste of money


  11. charlie

    Hows this netflix thing work? Is it only if you have a netflix account, you can access content from other countries? Or do I get free netflix? I don’t have a netflix account so curious if this gets me access to it?


    1. Kevin Marlowe

      Hi charlie,

      A VPN subscription doesn’t get you free Netflix – you still need a subscription. What I’m referring to in the review are the issues of geo-blocking (different content libraries are available in different regions – using Surfshark you can access, say, the US library, giving you more content) and censorship/no service (Netflix is outright unavailable in some countries either due to censorship or simply there being no business deal in place).


  12. oMER

    I purchased the VPN service for two years. It worked fine for one month and then stopped working. I cannot connect from the country that I used. I contacted them several times and they couldn’t fix it. They didn`t give any refund, either.

    So, I paid over $100 for 2 years and only used the service for one month. They didn`t help at all.

    The only thing they tell me is that “We do not guarantee that service will work”

    AVOID, AVOID, AVOID!


    1. Kevin Marlowe

      Hi oMER,

      It’s unfortunate that you had this experience, however, are you sure the issue is not on your end? Surfshark is working just fine for me and has always worked fine.


  13. JuhaT

    Even though I already have a VPN that I am happy with I decided, thanks to the great price , to buy Surfshark for two years (you cant have to many VPNs you know 😉 ) this summer and have now used it quite alot since then.
    I havent experienced any downtime. I notice minimal drop on the speed when using swedish servers (I live in Sweden) Watching Netflix and iPlayer is no problem. I love the browser extension. Works fine on Android.
    Since I am mainly a Linux user I am not so happy about their Linux solution where you have to use the terminal to use it, they dont, like most of the VPN providers, have a GUI, cant even use it with network-manager which would be less cumbersome.
    But if you only use windows or/and Android it is a nice VPN (cant say anything about Mac since I dont have one) The price is just right and you get much for your money. Especially since they have had a independent audit you can be quite calm that they seem to deliver what they promise when it comes to privacy.


  14. Nate

    The fact that Surfshark agreed to do the independent audit means a lot to me. It means they trust their services and are willing to hear what they can improve. That’s what I want from a VPN.


  15. Peter

    Surfshark might be new but they have enough servers to offer good or great speed whenever you’re connecting from. I have tried them from different countries and it always connects fast and the speed is good most of the time.


  16. DB

    How come Surf Shark vpn can offer such low prices on 2 year plans? How are they making any money by doing things like these? I don’t get it. It seems like a good vpn for pc so why is the price so low?


    1. Osko

      Surf shark vpn is very new to the market and by the quality of their services and their reasonable and even low prices (on the 2 year plans) they have quickly grown to be one of the best vpn for pc, android or mac. Their service is getting better and better and they are getting more and more customers. They offer that low price because you invest money and trust in them and are committing to staying with them for the next 2 years. And that means a lot. It means you may always choose to use this service in the future which means more business for them. Also, there are other vpns out there that have even lower prices but they can’t compete with Surfshark when it comes to quality of service.


  17. Holmes

    Is there a free vpn for firestick? I want to install one just to test it out and see how this works. I can see there are plenty of paid ones available but I’m not ready to invest money in this at the moment. Thanks for any and all replies.


    1. Dean

      Yes there are. You can try hide.me or windscribe. Both good options with Windscribe being the better one. They’re probably the best free vpn for firestick right now. When/if you decide on a paid vpn then try Surf shark vpn because you may like it a lot. Go with Windscribe for now and see how that works out for you but don’t rely on that for a very long time. If you want to be truly protected, really protected and safe, you need to invest in a paid option. Just find a good one and get a 1-2 year plan and you’ll pay so little per month you won’t even feel it. That’s my advice, at least; hope it helps you.


    2. Alec

      I second what Dean said. Windscribe is a great free vpn for Firestick. You should definitely give it a try but while it’s very good for a free tool, you shouldn’t expect wonders from it. If you want top security and protection then get a know, paid vpn. Windscribe will work for you for the time being but ultimately you should invest in a paid vpn. In my opinion, free tools are good but lack a lot of the features of paid ones.


  18. Terry

    How do I install Surfshark VPN on Firestick? I want to do this and can’t seem to find out how. Do you have some sort of guide for this. Is it complicated to do? It shouldn’t be, no? If anyone could help me out I would be very grateful. Thank you.


    1. Roman

      Terry, this is so simple to do. Here: https://surfshark.com/download/amazon-fire-tv. It’s super straightforward as Surfshark makes things very easy. Surf shark vpn is a pretty neat option considering it’s so cheap, works with pretty much anything (like Firestick) and it’s very good.


  19. Pocket Polarity

    Thanks for a thorough Surfshark review! They have a ton of servers for a brand new VPN service, but that’s probably one of the big reasons they’ve become so popular so fast!


    1. Kevin Marlowe

      I would actually say the main reason they saw such success so quickly is the transparent approach: they went for the security audit right away, for example. Of course, the great prices didn’t hurt either.


    2. Cathy Frisbie

      How well does this work with Kodi for Android?


  20. George

    This was an informative Surfshark review and it made me want to try this vpn. Just started yesterday but I think it’s a good vpn for chromebook (I have one and it works great on it). After my first day I can see that it’s a good vpn for torrenting, browsing and it seems very secure although I’m not an expert on this. Looking forward to testing it even more and if it pans out I may want to go for a longer plan. For now, I will focus on seeing what download speed I get for torrents and if my browsing is secure. I still have a lot to learn about this but will do so in the next few weeks and will know what a good vpn should have. Initial impression is good, the price per month is high right now but this is a test so it’s ok.


    1. Kevin Marlowe

      Hi George,

      Glad you like your experience thus far!


    2. Helen21

      Surf shark vpn is a wonderful vpn for pc. I have been using it for some months now and I am very happy with its performance. I wouldn’t change it with anything else. I know there might be better options out there but for me, Surfshark is all I need and the support staff is very friendly so I’m not going anywhere ;).

      And, by the way, it’s a great vpn for chromebook. How do I know this? I use it on my chromebook. Anyway, make sure to let us know how it goes with your tests and try to really test it: with torrenting, regular browsing, see how secure it is, test different servers (closer to your location and ones that aren’t so close) and see the differences. Surfshark has a lot to offer so take your time to discover most of what it has available.


  21. Dominic Cesto

    This was a great surfshark review! I learned a lot of things about this vpn and you made me want to try it out. I have high hopes for this and I like that it’s very cheap once you opt for a long time frame. Surfshark seems like a very good option from what I’ve seen and heard so far but we will see how it goes. Thanks for taking the time to write such an in-depth review.


  22. Cartro

    Is there a Surfshark free trial? I can’t really figure out if there’s one or not. From what I can tell, it doesn’t have? Or maybe I’m just not seeing it?


    1. Jamel

      There is a Surfshark free trial but not for Windows so if you’re looking for a trial for windows then there isn’t one. Anyway you can look for a Surfshark coupon or just try it out for a month and see how it is and then decide if it’s worth it to get it for 1 or 2 years so you can save some good money. I got the 2 year option and I saved a lot and I actually like Surfshark.


      1. Cartro

        Thanks Jamel. I went ahead and got a month with Surf shark vpn and it is a great experience so far. They really seem like an underrated gem and if things continue, I will be getting their 2 year plan because it’s so cheap. Good vpn for torrenting, browsing and anything in between.


        1. Ned

          Make sure to test out all (or most) of their servers. They recently made some changes and they have some very well performing servers (depending on your location, of course). From my experience, Surf shark vpn is a good vpn for torrenting and it’s pretty safe for browsing. Also make sure to test out their support staff and see how well they reply to your questions. I had great, positive experiences with them as they replied quickly and with a friendly voice. Sometimes, I almost forgot these guys are a newcomer because they’re a really good vpn for pc. I was impressed with the numbers of servers they have after such a short amount of time. Good luck with your tests!


  23. Loco

    A small Surfshark review. I have just finished trying surf shark vpn for a month and I liked it. I tested torrenting from different locations and got good speeds in most cases with two exceptions when I couldn’t download at good speeds. That was because those locations was very far from where I live so that’s not an issue for me. I also tried to use it for online gaming and while it’s not the best vpn for gaming it did ok. I wouldn’t use it for anything professional but for casual stuff, it works well. It didn’t get disconnected or anything but on a professional level every single second counts and the internet speed needs to be super fast.


    1. Kevin Marlowe

      Hi Loco,

      Thanks for your comment! I suppose it depends on what you’re doing professionally. With that said, in my personal experience, Surfshark is good for just about anything.


    2. Joonsta

      I totally agree with your assessment of Surf Shark vpn. It’s definitely not the best vpn for gaming that’s for sure but it’s a good choice IF you’re not a pro at it or doing it on a professional level. Surf is not meant to be great for gaming purposes. It’s great for browsing and a very good vpn for torrenting. I would use NordVPN or Hotspot Shield (yeah, it’s actually pretty good) but I am not sure which one is the best gaming vpn out there.


    3. Ivan

      Guys and gals, the best vpn for gaming is… drum rolls… ExpressVPN. How do I know? From friends that are semi-pros at Fifa and Counter Strike and they use it and are very happy with the speed and overall performance. They tested it many times and always swear by it. It’s no wonder it’s considered the most trusted vpn. You ultimately get what you pay for with this one. It’s not cheap, by any means, but you do get a top rated vpn.


    4. Gareth

      VyprVPN is also very, very good as a gaming vpn. The speed is probably the best out there. It might sound surprising to some but once you test it you’ll see what I mean.


  24. Emilio

    Is Surfshark any good? And I’m talking to people that have used Surfshark and have some insights to share. Do you guys have a surfshark vs nordvpn comparison review – would love to see such a thing as I think Nord is probably the best. The thing is that on a 2 year plan Surfshark is cheaper so I’m inclined to use them but would like to know if they’re really as good as some people say. Interested in how fast they are, how many servers they have and how well they do when it comes to torrenting. Do they have enough servers for torrenting purposes? I mean, I don’t want to use the same, exact server every single time and if I change it I want to have good speed.


    1. Kevin Marlowe

      Hi Emilio,

      Sadly, we don’t have a NordVPN vs Surfshark comparison page. I would say NordVPN is still the more reliable, stronger choice, but Surfshark is not far off. And yes, it’s really good for torrenting.


    2. Aloe B

      Surf shark vpn is great. If you ask me they are quite overlooked considering the great things their offer for such a low price tag. Their month by month price might not be something to write home about but if you opt for a 2 year plan then you will only have to pay $2 per month which is just crazy.

      Kevin, I would also like to see a Surfshark and Nordvpn comparison. Surfshark should win plenty of points although it’s probably not as good as Nordvpn.


  25. Wordy

    Does Surfshark work in China? Glad to hear it does now. Does it unlock Netflix US? Yes it does. Can you compare Surfshark and Nordvpn? Yes, and in certain areas, Surfshark is just as good as the more known Nordvpn. Overall, Surfshark is one of the best vpn for pc out there especially when you opt for a bigger plan that costs $2 monthly which is insane if you think about what you get. I don’t know if there’s another vpn that offers such quality at such a price, on the 2 year plan of course. If anybody knows of such a vpn then please let me know; would love to try it out and see how it compares to Surfshark.


    1. Natem

      I am also interested in seeing a surfshark and nordvpn comparison. I think Nord might be a bit better but there are things that Surf may do better. Do you guys plan of writing such a comparison or maybe it’s on the site already? I am trying to figure out if I should go with Surf and pay a bit more for Nord. I want to have good speeds while torrenting plus be super safe when I’m online. I don’t like anyone spying on me.


      1. Kevin Marlowe

        Hi Natem,

        We don’t have a NordVPN vs Surfshark page yet, however, I’d say if you’re mainly after torrenting, then either is fine. NordVPN offers a free SOCKS5 proxy, which is a significant benefit though.


  26. John

    Thanks to your Surfshark review I’ve went ahead and got a month with them and am currently testing their service. At the moment everything is running smoothly but and we’ll see how things go as time goes by. If everything goes well, I’m going to go for the 2 year deal for sure.


    1. John

      Ok, so it’s been over 10 days since I started testing Surf shark vpn and I have a few results to share. Is Surfshark any good? Yes, it is. Is it the best vpn for gaming? No, far from it. Is it good for torrenting? Yes. And it’s also great for browsing, offering a level of security that will be everything most people will need. I’ve used it for torrenting daily, from different servers and the closer the server is to your location, the more speed you’ll see. Most servers are speedy with some exceptions. Considering Surfshark is relatively new on the market, they are doing a pretty swell job. If you go for 2 year plan they are very well worth it, considering you’re paying just $2 monthly. You get so much more than the price you’re paying for it. I had a few questions and the support staff was very helpful and quick in replying.


      1. Mex

        Thanks for taking the time to do this John and get back to us with your results. After reading this Surfshark review and your little story here in the comments I have bought Surf shark vpn and will be trying it for 30 days. I will look at the things you mentioned and a few others. I am mostly interested in having decent speed when browsing and when I torrent something. I don’t use torrents daily like you do, more like every week or so, but I do use them and would like a nice speed level. But I do a lot of browsing and I want to be safe and secure from prying eyes and hopefully this will do just that.


  27. Lt. Malk

    Too bad there’s no Surfshark free trial for windows users. This way I feel more people that use Windows would be using Surfshark because they’re really a great VPN and when you get a 2 year plan, the price goes down a lot. Surf shark vpn is a very good option for people who want to use torrents, browse while remaining private or unlock Netflix US. Been using it for a few months now and I’m quite happy with what it offers.


    1. Kogo

      I actually searched for Surfshark free trial and found this page https://surfshark.com/vpn-free-trial which I initially thought would offer a free trial but that’s not the case. It seems that Surfshark offers a 7 day trial just on Google Play and Apple App Store so there’s not free trial for pc unfortunately. So, you are correct, Lt. Malk. I don’t understand why there’s no pc trial.

      Anyway I got a month with them to test them out. We’ll see how it goes but from what I’ve seen so far things look promising and I’m already considering a 2 year option for just $1.99 monthly at the moment. Seeing how interesting Surf shark vpn is it makes me wonder why they aren’t more known online. Their service seems much better than most vpns I’ve tested so we should be hearing a lot more about them, no?


      1. Kevin Marlowe

        Hi Kogo,

        Yes, the free trial page is a little unfortunate. As for why they’re not so known, it’s just the fact that they’re still somewhat new – Surfshark only started last year.


      2. Lt. Malk

        Last time I checked this wasn’t available I think or I could have just missed it :)). Anyway, it’s great that you can take a Surfshark free trial and see how good it is even if it’s just for a few hours. This is a great vpn for pc that more people should know about and experience. I’m a happy camper using them for the last few months.


  28. Grant P

    Thanks for the review, it helps a lot. I’m still hesitating as I’m looking for a torrenting VPN and this one sounds alright but not great. I feel I should choose a better VPN.


  29. Santorini

    I honestly wasn’t expecting Surfshark to be this good. I mean, what’s up with that name ;)? But I was pleasantly surprised when it comes to the servers they have, the speed I got while torrenting and security while browsing. I love that you get unlimited devices; this was a key selling point for me.


  30. Ashwin

    I agree with your review. I am a regular user of SurfShark VPN. This service is very affordable and reliable. Mostly I use SurfShark VPN for torrenting purpose. I like to watch movies; therefore I have to download them by torrenting and SurfSharf is one of the best VPN service that I have used.


  31. Irfan

    Recently added kill switch has increased the privacy and security of the Surfshark servers. Additionally, ID protection feature and incognito research feature make this Surfshark VPN great. The speed is good. However, there is a lot of investment going into this VPN. That is why everyone is hopeful that Surfshark’s speed will continue to improve in the future.


  32. Mandy Robinson

    Okay this is great. Some of the people that work for me need a VPN and I have been working on figuring it out. Surfshark servers sounds like a great way to go. I was overwhelmed trying to figure it all out on my own. Appreciate the help on servers!


  33. Tyler S.

    I have yet to have a good experience with other VPN networks and their torrenting speeds. I know it isn’t a problem on my end because I have had my service checked multiple times. I’m hoping this one is different and can help me out because my work is starting to get very tedious due to all of the waiting.


  34. Diamante

    Oh wow, I didn’t know that there is an alternative to some of the well-known VPN providers like ExpressVPN which has excellent servers, great for torrenting and also safe to use. I will be keeping Surfshark as my option


  35. Logley

    Great surfshark review. Yeah, right now Surfshark does indeed unblock Netflix in all countries, from what I’ve seen. Just tested it myself and in most cases, the speed is good, with a few locations where I get lower speeds but that’s ok. The price of this VPN alongside its benefits makes it one of the best/easiest ways to get into using a VPN for a beginner. It’s not the best one out there but it gets the job done pretty well. Been testing it for the past week and I’m more than happy with what I get for such a low monthly price. When it comes to torrenting things are ok, with many torrents not downloading at their highest speed but it’s still ok. It could be better but I don’t mind having a bit more patience. It’s impressive to see this smaller company can actually be reliable for sites in China. Was surprised to see this.


    1. Kevin Marlowe

      Hi Logley,

      Indeed, Surfshark has been introducing more and more servers into their network, significantly increasing performance. It seems the trend will continue.


  36. kevin

    I have some disappointment with your article.
    Because there is a wrong part.
    surfshark collects ip addresses from your computer and other devices from websites.
    And collect various error reports. (Metadata Risks)
    When you use our app, we may collect advertising identifiers – unique, user-resettable IDs for advertising, – surfshark privacy policy
    And they also collect cookies.
    This policy is dangerous.


  37. Aaron

    Great service bought the $50 deal for 2 years and have been using it for a couple hours now and everything seems to be good I love the extra features that comes with the client too couldn’t ask for anything better also the support takes everything seriously and is fast to answer any questions and concerns or support


  38. Jacob

    I started with a seven day free trial on my phone, and now I am using it on my iPhone and MacBook for almost half a year. Works pretty well considering the fact that it is a relatively new service.


  39. Arthur Rocha

    Surfshark VPN’s site is down. After reading your review I went to their site to find out more and maybe give them a try, but I wasn’t able to get the page to load. Maybe it’s just a problem on my end or a glitch in the matrix. I’ll wait a bit and try it again, but I have to say it makes me wonder about them.


  40. 789dan

    Surfshark seems like a good VPN from your review. It’s too bad they don’t have a free trial as I would have liked to try them out without having to pay for it. Ah well I guess I can pay for a month and see how it goes.


  41. rma rlb

    Having never used a VPN, I was inclined to go to one of the more established routes. However, when reviewing the price and features of Surfshark, I opted for that route. The installation was absolutely hassle free and the app itself has worked flawlessly. The interface is simple and intuitive even for novice users such as myself.

    I can think of no reason I would not only recommend this utility, but wholeheartedly implore someone to choose this VPN.


  42. Courtland Pepin

    Surfshark VPN isn’t a market leader yet, but it compares well with the other leaders in the VPN industry. Their speeds are amazing, secure privacy, and their support is as good as any other I’ve used. It works great at unblocking Netflix and supports Torrenting, which is something that really puts them in contention. I definitely recommend them for anyone looking for a great VPN.


  43. KNKNKN900

    This definitely is a budget-friendly premium VPN service provider. Known for the fastest No-Logs online VPN service, Surfshark is a quick and easy to use VPN that provides the best online experience.


  44. Leroy Haggins

    I thought I would give Surfshark a try after a friend told me about it even though it is rather new in the market. The features available on this vpn is quite fabulous and I love it because of that actually. One would expect such 21st century features in order to enjoy the best of the web such that are available on surfshark. This vpn is surfshark indeed and I know a lot other people will enjoy using it. Highly recommended.


  45. 2304chantele

    I’ve always been using ExpressVPN and I might try this out just to see if there are other better options available in the market. From this analysis, it looks like an option worth trying


    1. Kevin Marlowe

      Hi Chantele,
      I’d say both ExpressVPN and Surfshark are great options right now. Choosing one over the other is a matter of preference and what you’re using the VPN for. Both tools have stronger and weaker aspects.


  46. mickeyjackey2016

    With all these incredible features offered, I had to take a look at the prices; and I was pleasantly surprised to see reasonable prices for this VPN. I’d certainly consider


    1. Kevin Marlowe

      Yes, Surfshark has great deals at the moment. However, we expect the prices to rise as their reputation grows (this VPN is not even a year old!).

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