Touch VPN has no redeeming qualities other than being free. And even that has its downside.

The greatest positive of Touch VPN is that it’s free. Other than that, it’s not very functional, and there are serious security and privacy concerns. We see it as just another deeply flawed attempt from Hotspot Shield developers AnchorFree at cashing in on the booming VPN market. Read the rest of this Touch VPN review to learn all the gory details.

Security features

In terms of security, Touch VPN offers the bare minimum:

  • Decent security protocols: OpenVPN, Catapult Hydra
  • Solid encryption, presumably

Touch VPN has no kill switch. So, if you encounter an unstable VPN connection that’s prone to drops, it might not be a good idea to opt for this product as you stand the risk of revealing your real IP address. That’s just the beginning, too: there’s no sign that Touch VPN has DNS leak protection, handles IPv6, or has any sort of bonus features like multi-hop or a stealth protocol.

Does Touch VPN keep logs?

In short: Yes

Free VPN’s need to make money somehow and they usually do this by selling your personal data to third parties. So it’s no surprise to see Touch VPN openly admitting that they are logging your data. They say as much under the “The Information We Collect” section of the Privacy Policy.

Don’t use this tool for any sensitive activities.

Speed and performance

Touch VPN has incredibly slow download speeds. We ran our tests in the Netherlands and the USA, and although the upload speed in the nearby Netherlands was considerably better than in the USA, it was still really slow (we’re talking a drop of 40%+).

If it’s speed you are after, Touch VPN will not work for you.

Server coverage

The server number isn’t given on the Touch VPN website, but the number of countries these servers are spread out across is not bad – 30+. What are these countries? Well of the five flags on the website, two are China and Russia, so that’s alarming. And let’s quote from that section of the website:

touch vpn website lorem ipsum

Reassured yet?

Ease of use and multiplatform support

Touch VPN is available on:

  • Windows
  • macOS
  • iOS
  • Android
  • Google Chrome

We kicked the test off with Chrome. It has an impressive rating of 4.5, but when we had a look at the reviews, we found several duplicates. In fact, the last 18 reviews were identical with 5/5 ratings, and we also found many others made with this repeated template.

After installation, we tapped the address bar icon and a simple console appeared. We then got the option to choose our virtual location in the US, Canada, UK, France, Singapore, Russia, Germany, the Netherlands, and India. You can also just click the Connect button, which chooses an automatic location.

Generally, VPNs choose the server closest to you, but Touch VPN seems to choose servers at random, which makes it a bit useless.

The other apps are of similar quality and trustworthiness. On each of them, you’ll have to deal with an unreasonable amount of ads.

Unblocking Netflix and other streaming platforms

Touch VPN will not unblock Netflix

It hardly comes as a surprise, but Touch VPN will not unblock Netflix for you and that’s that. The same goes for most of the other streaming platforms.

P2P and torrenting

P2P traffic seems to be blocked on the Touch VPN network

P2P traffic seems to be blocked on the Touch VPN network, which is fortunate because the tool doesn’t do much to secure you. As mentioned, there’s no kill switch, and the rest of the details regarding security features are murky.

Online censorship in China and elsewhere

Although it seems doubtful, you might be able to use Touch VPN in China. This is even despite the lack of a stealth protocol to bypass the advanced censorship measures employed by this country.

Unfortunately, Touch VPN logs just about everything and their poor security are more than enough reason to give it a miss, especially if you take into consideration the high stakes of using a VPN in China.

Customer support

Again, it’s important to remember that this is a 100% free service, so it might be unreasonable to expect them to offer 24/7 live chat support. But, it’s not so unreasonable to expect them to get back to you in a time of need. There’s only one way to contact Touch VPN:

  • Email

We sent them two emails on the Android and PC apps and patiently waited for the response. Unfortunately, we were still waiting more than 24 hours later.

And as previously mentioned, the website is pretty much useless.

Bottom line

The review might sound like a bashing session, but this is our unbiased opinion. The industry is incredibly competitive, and if you want to play on this playing field, you need to know your stuff.

To conclude this Touch VPN review, there’s absolutely no reason why anyone should be using this god-awful tool and shame on AnchorFree for feeding such garbage to consumers. If you’re looking for a good VPN, simply choose one of the leading VPN providers.