Does Windscribe keep logs in 2023?

Mikaela Bray
Mikaela Bray | Contributing Writer
Last updated: April 8, 2021
Windscribe logs
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Privacy is one of the major reasons to choose a VPN, but can you be sure that your chosen provider is as serious about secrecy as they claim? Many VPNs make bold claims about keeping “zero logs” and respecting user privacy, but their claims melt away under scrutiny.

Is Windscribe one of those deceptive operators, or can you trust them with your data? Let’s drill down into the Windscribe logging stance to find out where it stands.

Does Windscribe keep logs? What the VPN claims

TLDR; Windscribe doesn’t keep logs.

According to Windscribe provided information, they do not keep connection logs or user specific information like – session logging, IP timestamping or any other activity monitoring. What they see on their end – user last connection date and amount of bandwidth used in a month to prevent abuse of free software.

The Windscribe privacy policy adds a little more detail to that basic information, including the following points:

  • Windscribe uses no tracking cookies or analytical tools from third party providers. But they do use an open-source analysis platform called Piwik to analyze traffic on their website.
  • The VPN is very vague when it comes to how it would respond to data requests from law enforcement or intelligence agencies. All it states is that “Since we store the bare minimum for a customer to actually use our service, any request for user data would yield nothing of value.” This isn’t very helpful, but it’s backed up by a Transparency Report, which documents that Windscribe has responded to zero DMCA or law enforcement requests, despite receiving a small number every year.
Windscribe VPN
Windscribe VPN
VPNpro rating: 7.8 / 10

What about Windscribe’s jurisdiction: Does it matter?

Windscribe’s stance on responding to information requests is a good sign. But it’s worth remembering that the VPN is based in Canada – one of the so-called Five Eyes countries.

Moreover, Canada’s intelligence agencies have a track record of expanding their metadata collection processes without seeking authorization or informing citizens.

Additionally, Canada has taken a relatively hostile stance towards VPNs which permit P2P downloads.

Laws passed in 2015 appeared to require VPNs to keep logs of P2P transfers.

Windscribe seems to realize this, which may be why its Canadian servers appear with a “crossed out” P2P icon next to them. This advises users not to use these servers for torrenting or other P2P activity. But what happens if customers do use their Canadian servers isn’t clear. The implications may make skeptical users think again about using Windscribe as their VPN of choice.

What information is stored under the Windscribe logging policy?

Windscribe logging policy

There may be other reasons to think that the company’s marketing material is not the whole story when answering the question does Windscribe keep logs. For one thing, the VPN openly states that it records “the total amount of bandwidth used in a 30 day period to enforce free tier limitations and prevent abuse” as well as when users last logged onto the Windscribe service.

It’s important to note that this information isn’t stored permanently. Instead, Windscribe records it on a “rolling” basis, deleting data after a certain time period (once a month, on the day you registered with the VPN).

While you are logged onto the Windscribe network, the VPN also records your OpenVPN/IKEv2 username, which server(s) you connect to, how long you are connected, and the amount of data your transfer. This data is explicitly kept “for the duration of your session”, and is presumably erased as soon as you disconnect.

What is the Windscribe position on device sharing?

There’s another important side to analysing the Windscribe logging stance: how the company deals with multiple devices. Windscribe doesn’t permit multiple devices to connect via their basic VPN.

In fact, in its EULA agreement, Windscribe makes it clear that it intends to police how users manage their connections. The agreement states that “each licensed copy of Windscribe VPN may be used on one single computer location by one user, unless otherwise specified.”

Why does this matter when talking about does Windscribe keep logs? Well, think about it this way. How can the VPN know whether you are connecting with one, three or 200 computers at once? In its privacy policy, the VPN suggests that it uses raw traffic data to filter out rogue users, stating that it collects monthly bandwidth data “to enforce free tier limitations and prevent abuse.”

What isn’t mentioned here is whether the VPN can see if you are using multiple computers at once. Cynics might assume that they have systems in place to detect people who are abusing their EULA. After all, Windscribe is a profit-making business, and its business model is pretty clear about selling single subscriptions.

Putting logging into context: Windscribe’s general security setup

Windscribe's general security

So far, we’ve been critical of some aspects of Windscribe’s policies. But this can be taken too far. What we’ve uncovered is not out of the ordinary with VPNs, and it has to be set alongside the positives.

We’ve mentioned some of these, such as the use of zero tracking cookies, their no-logs policy, and rolling data deletion. But Windscribe offers more security features than that. For instance, it offers:

  • Anonymous payments in Bitcoin

In fact, Windscribe is so crypto-friendly, that you can set up part of your account to run a Monero miner and earn account upgrades free of charge.

  • Very strong encryption

256-bit AES encryption with SHA512 authentication and 4096-bit RSA keys should be more than sufficient to keep data safe as it passes over the Windscribe network.

  • Multiple protocols

Windscribe offers an innovative range of connection modes, with the industry-standard OpenVPN (UDP and TCP) and IKEv2, as well as Stealth and WStunell modes for countries where the internet is restricted.

The bottom line: What is the deal with Windscribe logging?

It’s easy to pick fault with VPNs where logging is concerned, but no provider is perfect. Windscribe honestly seeks to operate a no-logging policy, and admirably tries to combat law enforcement and DMCA requests. It is hostile towards cookies and seems to have no links to data sellers.

But as with any VPN, there are some blind spots and any Five Eyes VPN is suspect for many people. So exercise caution, but not too much. As far as Canadian VPNs go, Windscribe is pretty safe.

Windscribe VPN Review


Is Windscribe trustworthy?

So far, we’ve been critical of some aspects of Windscribe policy. But this can be taken too far. What we’ve uncovered is not out of the ordinary with VPNs, and it has to be set alongside the positives. Windscribe honestly seeks no-logging policy, and usually leaves law enforcement empty handed.

Is Windscribe dangerous?

No. Quite opposite – Windscribe offers an range of  safety and security features. Includes connection modes – OpenVPN (UDP and TCP) and IKEv2, as well as Stealth and WStunell modes for countries where the internet is restricted. Also includes secure payment methods.

Does Windscribe sell your data?

No, Windscribe is strict towards cookies and have no links to data sellers.

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  1. Sjaak Trekhaak

    Regarding device sharing, their chatbot says:
    “You can use Windscribe on all your devices, as we don’t limit parallel connections. Keep in mind that account sharing outside the immediate family (spouse, kids, siblings) is prohibited. Simply install our apps on your devices, and login into your existing account.”


    “Windscribe believes in sharing with your immediate family (spouse and your kiddo(s)), but anything outside that is prohibited. Simply install our apps on your devices, and login into your existing account. There is no way to see what devices are currently connected, as we don’t store this information.”

  2. Amy R

    But you have to register before you can use it. Isn’t that worse than keeping logs? And for the fact they are based in Canada, a 5-eyes country and do not allow P2P downloads is a turn off for me

  3. Sigursen

    So do they keep logs or not? It’s not very clear. It’s also not clear what details they would potentially give out to law enforcement agencies if/when asked. I want clear answer and when they aren’t there I just go elsewhere.

    1. John

      I want to be informed as well regarding this Question, any update please!?

  4. Cournine2cu

    It sounds like Windscribe pretty much passed your scrutiny for not keeping logs. I have to think that they are able to keep track of the number of computers used at once by an account, so maybe their marketing material doesn’t give you all of the facts.

  5. Grooth

    I love the fact that they are crypto-friendly, it’s great. It should be a must for all serious VPNs out there. But to be honest, apart from that I think that there are much better services.

  6. Emma Jersen

    I kinda need a VPN which allows me to log in into multiple devices, do you think I should be looking for a different VPN? Because I really liked Windscribe, but I just have that one little problem.

    1. avatar
      Mikaela Bray Author

      Yeah, that sucks. NordVPN, Express, and other top VPN providers offer multiple simultaneous connections. You can check out our Best Overall VPN list here.

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