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Founded in Romania in 2001, Bitdefender is a highly regarded internet security software company with plenty of solid products in their range. Previously, their main focus was solely placed on internet security packages. But now they have taken a step into new territory with the introduction of Bitdefender VPN.
However, it is worth noting that you cannot use Bitdefender Premium VPN without purchasing a Bitdefender security solution such as Bitdefender Total Security. But, if you were planning on purchasing internet security software anyway, you can’t go wrong with this particular package.
The added benefit of Bitdefender Total Security is that you can make use of the free version of their VPN. This will allow you to get a feel for the service before you part with more of your hard-earned cash.
The following review will delve deeper into exactly what you can expect before you go ahead and purchase Bitdefender VPN.
Is Bitdefender VPN safe to use?
Bitdefender VPN makes use of the following security features:
- Hotspot Shield’s Catapult Hydra
- AES-256 bit encryption
This means that your IP address will be masked and your personal information will be kept well out of reach of any potential hackers.
Does Bitdefender VPN keep logs?
The FAQ section on their website states that logs aren’t stored and that your IP address and personal information won’t be shared with any third parties:
“…with Bitdefender VPN your privacy is 100% safe. Nobody (advertising agencies, ISP’s, insurance companies, etc.) will have access to your online logs.”
Therefore, your private data cannot be accessed by anyone other than yourself.
Speed and performance
As Bitdefender VPN is relatively new to the market, it is rather limited in terms of the number of servers it is able to provide. This means that depending on where you are based in the world, you might experience a slow connection speed when you are connected to a particular server. Another disadvantage is that internet speeds may drop as there might be many people connected to the same server at once.
In spite of this, it wouldn’t be surprising to see Bitdefender gradually increase the number of servers which are available on its service. If connection speed and choice of servers are high on your priority list, there are many affordable options such as NordVPN. This offers a far greater number of servers for a comparable monthly fee.
Ease of use and multiplatform support
When it comes to using Bitdefender VPN, you’ll find that it can be used on all of the main platforms:
However, even though Bitdefender VPN uses OpenVPN, you’ll find that it cannot be installed on secondary platforms such as on a router. This means that you will have to install it separately on all of your devices which might not be suitable for some.
Each of the applications is easy to navigate and have a modern theme which is simple to read. It can be easily installed either separately or automatically added with your Bitdefender package. So, if you purchase Bitdefender Total Security for instance, you will be able to make use of the free version of the VPN as this will come installed as standard.
Alternatively, you have the option to upgrade to the premium version which can also be accessed through your security package. This will be discussed in more detail later on in the review.
Bitdefender VPN for Netflix
Many people are based in a country that is limited in terms of the content which is available via streaming services such as Netflix. So, it has become increasingly common for someone to make use of a VPN in order to bypass any geo-restriction practices.
However, not all VPN services have the ability to get around Netflix’s geo-blocking practices. In our experience, Bitdefender VPN is no exception. We found that any attempt to bypass Netflix’s geo-restrictions was unsuccessful.
Bitdefender VPN for torrenting
As Bitdefender VPN makes use of solid VPN protocols and offers decent encryption methods, it is highly likely to be safe for use when torrenting.
The fact that they don’t share your IP address or any logs with any third parties is also very reassuring.
Is Bitdefender VPN good for users in China?
While the company states that you can have full unrestricted access to content regardless of whether you’re in a country that practices internet censorship, they have decided to make it unavailable for use in China:
We want to offer our VPN service for everyone but unfortunately in some areas there are restrictions on the use of such a service. For your protection, we’ve restricted connectivity in these countries:
1. China: Use of a VPN is illegal in China. VPN providers can still operate if they obtain a license from the government, but the terms and conditions which they have to agree to simply defeat the whole purpose.
In fact, they list 7 other countries where the VPN service isn’t available, including Russia, Belarus, Iran, UAE, Turkey, Oman, and Iraq.
Bitdefender has the following support options:
- live chat
- email support ticket
This means that home and business users alike can expect to find the answers they are looking for – courtesy of their dedicated tech staff. There is no stated time frame for getting back to your query. But, they do mention that their knowledgeable technicians are available 24/7.
What’s more, you’ll also find that there are a whole host of dedicated setup guides for various platforms. This ensures that you’ll know exactly how to get the VPN running regardless of the operating system your device is running.
As was mentioned earlier in our review, you’ll need to have a Bitdefender security product installed to be able to make use of Bitdefender VPN. So, the cost of the VPN all depends on which of their internet security packages you decide to opt for, as well as how many devices you would like to protect.
- Yearly Premium VPN: $39.99, or $3.33 a month
- Monthly Premium VPN: $6.99 a month.
While our overall experience of Bitdefender was generally positive in terms of reliability and speed, it is worth mentioning that you can only use Bitdefender VPN on one simultaneous connection. This is somewhat disappointing considering you can opt for a VPN at a similar price point and use it on multiple devices at any one time.
For basic users, you’ll find that there is also a free version of Bitdefender VPN. This comes as standard with the Bitdefender Total Security package. Although, as with many other free VPN services, there are limitations which entice you to upgrade to their premium service. This includes a 200MB daily limit and not having the ability to select a variety of different servers.
It is safe to say that the cost of Bitdefender VPN is relatively high considering it is only in its early stages. This is clear to see given the limited number of servers they currently have, as well as the occasionally slow speed of their servers.
As well as this, you have no option but to purchase a Bitdefender internet security package in order to upgrade to the Premium VPN service. Therefore, you will need to factor that into your budget.
For a similar cost, you could opt for a more established VPN provider which provides access to a greater number of servers and has superior server speeds. So, it is well worth shopping around to find the VPN which suits your particular needs the best.