TorGuard Review – Pros & Cons

8.1/10
Versatile VPN built for torrenting
Last updated: September 18, 2020

If you’re a torrent freak, TorGuard might be your “Hallelujah!” moment. Zero logs, good speeds, and military-grade encryption make TorGuard one of the top contenders in the VPN market.

Minimum Price:
$4.17 / month
Apps available:
windows macos ios android linux firefox chrome
Works with:
router

Disclaimer: Affiliate links help us produce good content. Learn more.

Although its name has nothing to do with Tor but everything to do with torrenting, TorGuard aims to be much more than just a secure and private channel for torrent users.

I decided to find out if it really offers the great security, privacy, and strong features that many reviewers think make TorGuard one of the best choices in the industry today.

There’s a number of important questions about TorGuard I’ll be looking at in my review. Is TorGuard safe to use? How fast is it? Is it good at unblocking Netflix? And, of course, is TorGuard great for torrenting?

I’ll try to find the answers to these questions and more to determine if TorGuard is as strong a contender for the top of so many “Best of” lists as people think it is.

Overview

Rank #13 out of 215 providers
Company location United States
Website torguard.net
Number of locations 50+ countries
Number of servers 3000+
Unblocks Netflix Yes (with the Dedicated IP add-on)
Safe for Torrenting Yes
Encryption AES-256
Protocols supports OpenVPN, WireGuard, IKEv2, L2TP/IPSec, SSTP protocols
Customer Support Live chat, email, knowledgebase, 24/7 toll-free phone number (only in the US)
Logging policy Minimal data collection
Price From $4.17/month
Free version or trial 7-day free trial (if you have a competitor VPN account)

Is TorGuard safe?

There are so many reasons why TorGuard provides one of the most secure VPN services on the market.

The VPN works literally everywhere in the world, including China (in spite of the Great Firewall). Although the provider no longer has servers in mainland China, it provides alternatives in Hong Kong, Japan, Malaysia, Singapore, South Korea, Thailand, and Vietnam, and allows users in China to combine this with its StealthVPN protocol.

TorGuard offers premium security and privacy features that will appeal to more than just BitTorrent users. If not for TorGuard’s privacy-unfriendly location, such a security feature arsenal would put most other VPNs to shame. Location aside, however, TorGuard is a very safe VPN to use.

Encryption and tunneling protocols of TorGuard

TorGuard boasts AES-256 encryption – the unbreakable military-grade cipher utilized by banks, top-notch cybersec tools, and militaries around the world. It’s the industry-standard encryption used by all upper-echelon VPNs today.

When it comes to tunneling protocols, TorGuard offers the following:

  • OpenVPN TCP
  • OpenVPN UDP
  • IKEv2/IPsec
  • L2TP/IPsec
  • WireGuard
  • SSTP

This is an outstanding variety of available tunneling protocols on offer, with solid choices (including the cutting-edge WireGuard protocol) for all segments of the VPN userbase.

That said, make sure to avoid using the SSTP protocol unless you really know what you’re doing. SSTP is an old and easily breakable protocol that should only be used under very few circumstances.

Does TorGuard has a kill switch

TorGuard offers a reliable kill switch. This feature will make sure that no sensitive information leaks by disconnecting you from your network in case your VPN connection drops.

I tested the TorGuard kill switch on the Windows app and it did not disappoint – the feature immediately killed my network connection each time I disconnected TorGuard.

No IP, DNS, or WebRTC leaks

TorGuard offers effective IP, DNS, and WebRTC leak protection – I tested it by using the IPleak.net tool and it found no leaks whatsoever.

torguard ip leak test

As you can see, my test clearly shows that TorGuard is a leak-free VPN service.

Privacy-unfriendly location: the USA

TorGuard is based in the privacy-unfriendly United States, which is one of the founders of the Five Eyes global surveillance alliance. This is a red flag for anyone using VPNs for situations that demand an extremely high level of online privacy, such as political activism and investigative journalism.

If you’re an activist or tagged as an “enemy of the state” and currently using TorGuard, it becomes very easy for law enforcement agencies to mandate the VPN provider to provide data or logs regarding your online activity.

Fortunately, TorGuard is as serious about your anonymity as it is about its online security features. Thanks to their strict no-logs policy, the provider shouldn’t be able to share any useful data with the authorities even if forced.

That said, if you’re a journalist, activist, or whistleblower, going with a VPN based outside any intelligence alliances would be your best bet.

Does TorGuard keep logs?

TorGuard has a strict no-logs policy as stated in its very short and straight-to-the-point Privacy Policy:

“TorGuard does not collect or log any data from its Virtual Private Network (VPN) or Proxy services.”

Regardless of the kind of guarantees provided, you should cautiously monitor the kind of personal information you disclose online when using a US-based VPN like TorGuard. The simple reason is that they can be compelled by law enforcement to monitor your online activity or disclose information about you.

According to TorGuard VPN privacy policy:

“No data is ever provided to a third party unless required to do so by law.”

As you can see, you should think twice before doing anything too illegal when using TorGuard. And I’m not talking torrenting here.

While TorGuard’s no-logs policy will protect you from having your communications logs handed over to the authorities, you don’t want to find yourself in a situation where government agencies are checking your TorGuard account details for your real name and address. So, I’d recommend you withhold as much personal information as possible.

Can you purchase TorGuard anonymously?

TorGuard allows you to sign up to any of their subscription plans using a wide range of cryptocurrencies. I find it great as it allows you to limit further the amount of personal information you disclose while registering with the VPN provider.

When subscribing to TorGuard using a cryptocurrency, no billing name or address is required. You’ll, however, still need to enter your email address, which is the minimum information VPN providers are required to collect.

Other technical features of TorGuard

As a provider geared towards anonymizing your torrenting activities, TorGuard offers the following advanced security and privacy features.

  • IPv6 is automatically disabled to block any potential DNS or WebRTC leaks
  • Stealth VPN feature to bypass Deep Packet Inspection (DPI) in censorship-heavy countries like China
  • No virtual servers to ensure your data won’t travel through a server in some privacy-unfriendly country (apart from the US)

To sum up my impressions regarding TorGuard’s security so far: “enemies of the state,” beware! Your shenanigans may not be protected. Otherwise, you should be just fine – this is one of the best VPN services on the market.

TorGuard servers

TorGuard has over 3000 servers at its disposal. These servers are based in 50 countries.

However, TorGuard does not provide any information on how many servers are in a certain location. It merely states how many server locations there are, and in which countries they’re situated. When I asked their customer support team if they could specify any further, they merely said: “We have 1000s in each location.”

The quoted claim is obviously unfeasible, and other responses from the support team on platforms such as Reddit refer to each “server” by its location name. This certainly doesn’t increase our trust in TorGuard.

Speed: is TorGuard fast?

I ran my TorGuard speed tests over the OpenVPN/UDP protocol tunnel and were pleasantly surprised with the results. While not the king of speed, the service delivered a good performance across the board.

This was my baseline speed before I launched TorGuard:

torguard speed test baseline

…And this is what I found with the VPN on:

New York, US

Latency: 117 ms
Download: 34 Mbps
Upload: 77 Mbps
Dropoff 86%

torguard speed test US

United Kingdom

Latency: 46 ms
Download: 54 Mbps
Upload: 57 Mbps
Dropoff: 79%

torguard speed test UK

Australia

Latency: 327 ms
Download: 27 Mbps
Upload: 76 Mbps
Dropoff: 89%

torguard speed test australia

To put these results into context, I tested a few other VPN services at the exact same time. TorGuard’s speeds seem to put it into the group of fastest VPNs. If the raw numbers don’t look impressive, it has more to do with the time of day when the tests were conducted and other external factors. Generally, however, the speeds are consistent with our general observations.

Yes, speed tests vary and can seem inconsistent, but I can conclude that TorGuard connections are overall fast.

Yes, it probably does. This VPN is definitely equipped with some powerful apps and extensions. Windows, macOS, Linux, Android, and iOS are supported, including some extras – proxy browser extensions for Chrome and Firefox, as well as routers pre-configured with the TorGuard software.

TorGuard desktop apps: Windows, macOS, and Linux

Once you choose your desktop platform, installing TorGuard is very simple. Using it, however, might take some getting used to.

The main screen and the whole VPN app are not the epitomes of user-friendliness. There are no recommended servers based on the lowest latency or load. This can be quite off-putting for beginner VPN users.

On the other hand, TorGuard can be the best for more serious and advanced VPN users, since it offers loads of settings and options to tweak.

How to use TorGuard

This is way more than most top VPN apps display on their main screen. If these settings are not enough to quench your appetite, you can click the More Settings… link and help yourself to the dozens of settings and options:

TorGuard settings

Certainly, a sort of paradise for the more tech-savvy users to customize the hell out of this VPN.

In general, I’ve found that TorGuard’s VPN apps can be difficult for novices, but they do have a lot to offer.

Speaking of apps, TorGuard’s Mac app is just as secure as the Windows version. That’s actually not that common in the VPN industry, as many VPN providers release clients on macOS that are less secure than their PC counterparts in more ways than one.

As far as Linux, TorGuard has an app for Linux users as well, which is a real rarity and a pleasure to see. While it has to be set up manually, you get a full GUI with full-fledged functionality with the OpenVPN protocol.

TorGuard mobile apps: Android, and iOS (iPhone/iPad)

The Android and iOS apps for TorGuard are almost as feature-rich as the desktop versions. TorGuard even has an in-built kill switch both on Android and iOS, dubbed the “Always-On VPN” feature. That’s another plus for TorGuard in terms of multiplatform support.

TorGuard mobile

You can get the TorGuard Android app from Google Play or download it directly as an APK package file from TorGuard.net, while the iOS app is available on the App Store.

TorGuard browser extensions: Chrome and Firefox

TorGuard offers browser extensions for Chrome and Firefox.

torguard browser extension

These are by no means full-ledged apps and are just simple proxy extensions. That said, they’ll give you an ability to quickly change your IP address, as well as block annoying ads and trackers.

Other platforms for TorGuard

TorGuard also offers flashed routers with the VPN pre-installed, as well as instruction guides for flashing routers with its software. This means you can buy a router straight from TorGuard and have your entire network protected, without the need to install the software yourself.

However, users will multiple devices but no router will miss apps for smart TVs or game consoles. Sure, you can configure TorGuard for Apple TV or Chromebook manually, but that’s not entirely what I have in mind by “extra apps.”

Using TorGuard for Netflix

You can use TorGuard for Netflix. However, not for all regions and not on all servers.

TorGuard doesn’t have dedicated or optimized servers to stream Netflix, so this VPN is not the best choice for streamers.

The more rigorous media streaming centers have already blocked most TorGuard servers. Therefore, it may take some trial and error to find a working server.

Much of the time, you’ll be looking at this error message:

TorGuard for Netflix

However – and this is the good news – I’ve found that the US Atlanta server managed to bypass Netflix’s detection.

Unfortunately, I was unlucky when trying to access Netflix UK and Netflix JP. What’s more, my attempt to watch BBC iPlayer shows also turned south with this error message:

BBC iplayer only works in UK

Nevertheless, you can circumvent some of these issues by purchasing a dedicated IP address, although that won’t be cheap. For $7.99 per month, you can access all your favorite US streaming services, including Netflix. And if you need another IP in a different country, consider choosing the Streaming Bundle for $21.98 per month that will include Proxy, VPN, Email, and two streaming IPs in the US, UK, or Japan.

Using TorGuard with other streaming platforms

When it comes to other streaming platforms, TorGuard works well with Hulu, NBC, and Comedy Central, to name just a few.

On the negative side, I was unable to use TorGuard to fool BBC iPlayer.

If for some reason, you fail to stream any of your favorite US shows, there’s a possible way out.

You can always purchase a regular dedicated, streaming, or residential IP address for $7.99 per month as well as their Streaming Bundle with two IPs in the US, UK, or Japan for $21.98 per month, proxy and VPN included.

These should grant you access to all other streaming services.

Does TorGuard support torrenting?

TorGuard is specifically designed to be good for torrent traffic.

Connection speeds only experience minimal slowdowns when using the right server, and using a VPN can actually help combat ISP throttling, which can also increase your torrent speeds.

TorGuard also has great security features, including military-grade encryption and a functional kill switch feature.

The wide range of device support includes Windows, macOS, Linux, iOS, Android, and most importantly, routers configured to use TorGuard. The router support is really nice, especially for people who share a lot of data through torrenting.

Apart from the main VPN client, you can simply use the Anonymous Proxy (which is the cheaper option) for BitTorrent and uTorrent file-sharing.

To sum it all up, let’s see the pros and the cons of using TorGuard for torrenting.

Pros

  1. Excellent security. The combination of strong encryption and varied protocols makes TorGuard one of the most secure VPN solutions on the market.
  2. Great speeds. The server coverage in over 50 countries and fine-tuned torrenting capability make this a very fast VPN, which is perfect for torrenting.
  3. Trustworthy no-logging policy. When other companies hide sketchy language in their fine print, TorGuard seems legit, since they don’t keep logs of user data, and they also allow torrenting in their ToS.
  4. Good for users in China. The ability to bypass Deep Packet Inspection makes this a good option for users who want to torrent media from inside China.
  5. Built for torrenting. This client was made for torrent traffic. If you’re looking for a good VPN for torrenting, look no further than TorGuard.

Cons

  1. Privacy. There are some privacy concerns with user accounts and payment methods, but nothing too major.
  2. Jurisdiction. The service is based within the US, a Five Eyes alliance country.

Since this client has security features that rival the big boys in the industry (such as NordVPN) it’s easy to recommend TorGuard VPN for torrenting. The speeds and trustworthy privacy policy are just cherries on the top of the pie.

On the other hand, if you’re interested in other providers for torrenting, you should also check out our other Best VPN Services List.

Does TorGuard work in China?

Yes, it is likely that TorGuard works in China.

This VPN used to have servers in mainland China to help local users access blocked content. However, they had to remove these local servers earlier this year as it was becoming ever more difficult to maintain user privacy.

Nonetheless, this does not mean they have let their Chinese users down (even though the official website is also blocked in China). In fact, these users can still use the Stealth VPN feature via Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, and Vietnam servers.

If you’re planning to travel to China or are located there, their website provides useful information about how to connect to TorGuard VPN in China.

Support: TorGuard live chat, email support, and toll-free phone number

TorGuard features very comprehensive customer support. There are plenty of avenues to have your TorGuard problems solved, including a live chat (sadly not 24/7), an extensive FAQ section, a Knowledgebase for self-help guides and articles, community forums, email support tickets, and a 24/7 toll-free phone number (only in the US).

TorGuard’s live support is fast and effective, but the issue is catching them during their working hours. You can contact the live chat support on the website by clicking the Chat now pop-up button, the Questions? section in the footer of the official website, or just load the website and wait for a support agent to contact you automatically.

If you have an account, you can also submit a support ticket. For this, you’ll have to click the Submit Ticket link in the Support/Help section of the footer. Although they state a general 24-hour response time, TorGuard support may surprise you and send you an answer within the hour.

Pricing: is TorGuard worth your money?

torguard pricing

TorGuard offers a number of plans with a 7-day no questions asked money-back guarantee:

  • 1-month plan: $9.99/month
  • 3-month plan: $6.66/month
  • 6-month plan: $4.99/month
  • 12-month plan: $4.99/month
  • 24-month plan: $4.17/month

These prices are very similar to TunnelBear’s. However, in this case, you get way more for the cost, starting with 8 simultaneous connections.

TorGuard also offers several extra options for you, including regular Dedicated IPs, Streaming IPs, Sports IPs, and Residential IPs. These will cost you each an extra $7.99 monthly. If you need more than one IP, getting a Streaming Bundle for $21.98/month that includes proxy, VPN, email, and two IPs would be cheaper.

TorGuard offers plenty of payment options. You can use a credit card, Stripe, PayPal, Bitcoin, Litecoin, CoinPayments, Paymentwall, or a gift card.

Overall, TorGuard offers good value for your money and is definitely worth considering. However, the purchase procedure and subscription plans could be confusing for beginners.

TorGuard free trial and Fresh Start

TorGuard offers a 7-day free trial only if you are already using another VPN service and consider switching the provider. Also, its actually a money-back guarantee. To get it, you have to send your latest VPN bill to TorGuard. After approval, you will be able to test the unlimited version for one week, which should be enough to make up your mind.

If you decide to stick with TorGuard after the trial period ends, send them an email with the proof of canceling your current VPN subscription. This will grant you one month of free service. After that, you’ll start paying regularly depending on the pricing plan. Please be aware that there’s no money-back guarantee at this stage, meaning that free month is your last chance to make up your mind.

What is more, by following this road called “Fresh Start” by TorGuard, you’ll get a pro-rated credit to buy a pre-flashed VPN router. This offer is especially great for those that currently have a long-term contract with their provider and want to recoup their loss.

Firstly, TorGuard offers a number of separate buying options, and they are all quite different. So you’ll need to pick the right free trial option for your needs. Here’s a quick summary of the choices:

  • Anonymous proxy – the cheapest option, priced at $5.95 per month. The proxy isn’t actually a full VPN. While it will hide your IP address, it protects your HTTP traffic only, excluding such activities as torrenting.
  • Anonymous VPN – this is more like it. TorGuard’s basic VPN package costs $9.99 per month. Check out the features in more detail below.

If you’re only interested in trying TorGuard VPN free of charge, the second option is the one to go for. Avoid the proxy – it simply doesn’t provide the same level of protection, especially if you already a using a full VPN service from another provider.

Should you get TorGuard?

I like TorGuard VPN, even if it operates under US jurisdiction. It’s pretty fast, offers a great variety of protocols and other important security and privacy features. And it all comes at a reasonable price.

Of course, if you’re a first-timer, you may find its apps a bit difficult to use with all the settings and options. If you have any technical issues, you can always contact their excellent live chat support, but if you’re outside of the US, it might be difficult due to different time zones.

All in all, I can conclude by stating that TorGuard is definitely a great VPN service. The only people I can’t recommend this to are clueless newbies and those who are of interest to the governments of the Fourteen Eyes country group.

Good

  • Excellent security
  • Great for torrenting
  • Good speeds
  • Great server list (3,000+ servers in 50+ countries)
  • 8 simultaneous connections
  • Decent pricing
  • Mostly privacy-friendly
  • Good for China

Bad

  • Not very user-friendly
  • No 24/7 live chat, only 24/7 US phone line
  • Located in the US (Five Eyes)
  • Not very good for Netflix
 8.1 / 10
Total score
$4.17 / month
Minimum Price
Top VPN options:
1. NordVPN
9.6 / 10
Excellent security
Very fast speeds
2. Surfshark VPN
9.4 / 10
Strong encryption
Great performance
Unlimited simultaneous connections

Disclaimer: Affiliate links help us produce good content. Learn more.

7 comments
Leave a Reply

Your email address will not be published. Required fields are marked *


  1. decamind

    When it comes to torrenting day and night like I like to do, this is the best. It was designed with that in mind, has many servers to choose from, the security is excellent. The speeds are usually good to great and works well with China.


  2. Amanda Fowler

    The main problem with TorGuard is that it’s part of the Fourteen Eyes, so if the authorities tell TorGuard they want access to customer data, they have to provide it. To be really secure you must look for VPN providers that aren’t part of the “Fourteen Eyes”.


  3. Aaron Fadaei

    I’m glad I looked this up! I’ve been considering getting a VPN, and this one is everything I want, but I wanted to make sure other people had had good experiences. I can deal with the lack of user-friendliness in exchange for the MOUNTAIN of features this one comes with. Thanks for taking the time to write the article, this has helped me make the decision to get TorGuard.


  4. Rita Claus

    So this is no newbie-friendly VPN, right? Mmm then it’s not good for me jaja I really don’t have a clue about VPNs, I just want to watch Netflix in other locations, I’ll keep looking then.


    1. Ethan Payne

      Hi, Rita,

      if you’re new to VPNs and are mainly looking for a simple way to unblock Netflix, take a look at our Best VPNs for Netflix list – you’ll find plenty of newbie-friendly apps there.


  5. yyyyy

    Be aware they dont give refund!, before i make purchase they offfer 7 days refund but after purchase on first day of subscription! i make request for refund theay say theay cannot beacuse refund abuse is currently being attempted by many users?
    Why they misleading people that they offer 7 days refund?
    be aware that TorGuard dosent offer refund!


    1. Ethan Payne Author

      Thanks for sharing that info! We’ll try to investigate what’s going on with refunds at TorGuard. If the situation changes, do give us an update!

Table of Contents:
Close
Get TorGuard
Share
Share
Thanks for your opinion!
Your comment will be checked for spam and approved as soon as possible.
TorGuard review
TorGuard
8.1 / 10
Apps available:
windows macos ios android linux firefox chrome
Get TorGuard