Amazon Prime not working with a VPN? Here is how to fix it

Nadin Bhatt
Nadin Bhatt | VPN specialist and writer
Last updated: August 24, 2023
Amazon Prime VPN issues fixed
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Amazon Prime Video is the go-to platform for many TV shows and movie enthusiasts to see old and new releases. Nevertheless, if you’re using a VPN, you might encounter an HTTP proxy error when accessing the platform. Sadly, this issue is quite common, and many VPNs fail to unblock the service reliably.

Even though many VPNs claim to work perfectly with Prime Video, that isn’t the case. After running extensive tests, we discovered that most VPNs work inconsistently and can’t bypass geo-blocks. Only a few services can actually lend you a hand and unblock Amazon Prime anywhere.

Therefore, if you’re unsure about your VPN’s capabilities, you might want to get a reliable Amazon Video VPN. Our top suggestion that worked during every test is NordVPN, currently with a 68% discount.

Below, you’ll also find a short list of popular VPNs that can easily solve the HTTP proxy error and those who fail miserably:

VPNs that work with Amazon Prime VideoVPNs that do not work with Amazon Prime Video
Surfshark VPN❌PIA
Atlas VPN❌TunnelBear

If you’re still having issues accessing Amazon Prime Video with a reliable VPN, don’t worry. Read on, and you’ll find extensive guides below.

How to fix the Amazon Prime HTTP proxy error

  1. Subscribe to a robust VPN service. Our top choice is NordVPN, now 68% off
  2. Download and install the client on your device
  3. Clear your web browser’s cookies and cache
  4. Connect to a VPN server in another country
  5. Stream content on Amazon Prime Video without errors!

Fix the error with NordVPN

Why VPN is not working with Amazon Prime?

Amazon is another platform known for its strict VPN blocking measures. Many have gotten the dreaded “Your device’s Internet connection is using an HTTP proxy which prevents playing your video. Please close or disable any proxy programs and try again” message on their screens. It can be happening due to these things:

  • The VPN server is overcrowded or blocked by Amazon Prime
  • Your browser cookies are revealing your actual whereabouts
  • DNS entries stored in your device are disrupting the VPN connection
  • Your firewall or antivirus is flagging the encrypted connection as suspicious
  • Your Amazon Prime VPN just isn’t up for the task

Naturally, they hinder your efforts to stream the regional content you want. Still, it’s nothing that you can’t resolve yourself in a few minutes. Let’s see what to do to fix the Amazon Prime HTTP proxy error.

Best VPNs that still work with Amazon Prime

Your current VPN is not working with Amazon Prime Video? Maybe it’s time to switch to another premium service that can circumvent the platform’s restrictions without causing a headache. Our top picks include broad server networks, superb performance throughout, and powerful security measures that mask your location and identity.

  1. NordVPN. The best VPN for Amazon Prime Video that works. Easily bypasses various streaming platform geo-blocks, facilitates excellent connectivity, and has a massive server fleet. Its proprietary SmartPlay feature lets you change your IP address on devices that don’t natively support this software.
  2. Surfshark VPN. An Amazon Prime VPN with unlimited simultaneous connections. The provider offers the largest country coverage (over 100), plenty of extra perks useful for more than streaming, and blazing-fast speeds.
  3. Atlas VPN. All-rounder VPN for Amazon Prime that is highly affordable. The server fleet covers all continents, performance is good enough for lag-free 4K videos, and it’s compatible with a wide range of devices.

How to unblock Amazon Prime Video with VPN

If you can’t access Amazon Prime Video or want to explore its other libraries, here’s what you have to do:

  1. Use a reliable streaming VPN. Our #1 choice is NordVPN, now 68% off
  2. Download and install the app
  3. Connect to a server in a country where Amazon Prime is available
  4. Start watching your favorite movies and shows!

Unblock Amazon Prime with NordVPN

Fix the Amazon Prime VPN proxy error

VPNs are the quickest and easiest way to circumvent those pesky geographical restrictions on Amazon Prime. But since this streaming service blocks them religiously whenever it detects suspicious activity, many users have run into VPN proxy errors.

Amazon Prime Video proxy error

Not all hope is lost, though, and you can still make your VPN work with Prime Video. Here are our tested and working solutions.

Change the server

Amazon has several ways to detect VPN usage, and most of it is related to IP addresses in one way or another. You might’ve picked one that is blacklisted by this platform. Another possibility is that the connection point is overcrowded, which usually hinders any bypassing efforts.

Simply disconnect from the server and choose another one in the same country or a different region. Depending on how many are blocked, you might have to do this several times.

Delete the browser cache

This is where web cookies are stored, and these are known to log general location data. If Amazon Prime Video is reading them, then no wonder your VPN isn’t able to do much. The only way to delete them is by clearing the cache.

Firefox web cache

You can do so from the browser’s Settings menu. Users can find the cookie cache under Privacy & Security on Chrome and Firefox, under Clear Browsing Data on Edge, and under Manage Website Data under Safari.

Flush the DNS

Your Internet Service Provider (ISP) stores DNS entries on your device in an appropriate cache. The problem with this is that they might be disrupting your VPN connection or making it impossible to establish it in the first place. So, the quickest way to solve this is by flushing your DNS.

For Windows:

  1. Press the Windows button + R to open the Run terminal. Type in cmd.
  2. Once the Command Prompt is open, type in ipconfig/flushdns and press Enter
  3. This message should appear Successfully flushed the DNS resolver cache

For macOS:

  1. Open Spotlight, type Terminal, and double-click on the application to open it
  2. Enter the command sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
  3. Type in your password and press Enter. Your DNS cache will be flushed.

Once the cache is flushed, reconnect your VPN, and everything should be working now.

Disable the firewall & antivirus

These programs might be doing too great of a job and interfering with the VPN connection. One, the other, or both could be flagging encrypted traffic as suspicious, thus blocking it altogether. You’ll have to turn off your firewall and antivirus.

Once disabled, try accessing Amazon Prime Video while connected to the VPN. If you’re not getting the proxy error anymore, then it means these programs were at fault. Enable them again and whitelist your VPN in the settings.

Upgrade your VPN

As we mentioned previously, the service you’re using might not be up to par. The fastest way to find out whether this is true is by contacting customer support and asking if the provider works with Amazon Prime Video. If it doesn’t, well, time to switch.

We recommend utilizing the best streaming VPNs since they let users access most popular content platforms. You’ll also be enjoying crisp 4K videos with the latest tunneling protocols and vast server networks.

No more Amazon Prime VPN issues with NordVPN

Amazon Prime Video VPN problems will be a thing of the past with NordVPN. Benefit from blazing-fast speeds, excellent geo-block bypassing capabilities, and robust security measures.

9.6 /10
Large server networks
Top speeds in the industry
24/7 live chat

How does Amazon Prime detect VPNs?

More often than not, a VPN is not working with Amazon Prime because it is simply blocked. This streaming service has ways to detect whether one is using such technology or not. The three that we know of are:

  • Checking the IP address. When a couple of devices are sharing the same one, it’s okay. But if several hundred are coming from a single IP, then it’s highly suspicious. Of course, Amazon notices this and blacklists those addresses.
  • Scanning for leaks. Some providers don’t have the best IP, DNS, and WebRTC leak protection. If the platform notices that something doesn’t match between them, access to it will be blocked.
  • Using GeoIP databases. These list thousands of IP addresses and their general locations. Amazon uses them to check whether your address matches any and if it does, good luck getting in.

Do we recommend using free VPN to fix Amazon Prime proxy error?

While tempting, we recommend avoiding free VPNs whenever possible. Most don’t include leak protection or utilize outdated encryption methods (if there are any). Throw minimal country coverage and throttled speeds into the mix, and what you’ll get is an abysmal experience. Good luck accessing Amazon Prime Video with that.

Another crucial aspect of free VPNs is not all providers can be trusted. It’s an open secret that some collect user data to sell it later. And a few have been busted for injecting malware and trackers into their apps. That’s why opting for VPN free trials instead. At least you’ll be getting full features and proper protection, even if for a limited duration.

Start with NordVPN today


If Amazon Prime Video is not working with a VPN, do not fret, you’re not the first or last person this is happening to. And when no solution seems to work, the fault likely lies with the provider. Some are simply not equipped for the job.

Our top-rated VPNs will do the trick, especially NordVPN. It has plenty of servers and countries to pick from, the fastest speeds in the industry, and robust features that help bypass geo-blocks with ease. Just a few clicks, and you’ll be browsing Amazon Prime in no time.

Maybe you know other ways to fix this issue? Share them below and help out your fellow streaming enthusiasts!

You may also like to read:
BBC iPlayer not working with a VPN
HBO Max not working with a VPN
Hulu not working with a VPN
Disney+ not working with a VPN
Roobet not working with a VPN
VPN not working on Android
VPN not working on iPhone


Is Amazon Prime blocking the VPN?

Yes, Amazon Prime Video will block your VPN traffic if it detects you are using this technology. The platform detects VPNs by utilizing several different methods.

Why is my VPN not working with Amazon Prime?

Your VPN is not working with Amazon Prime Video for several potential reasons. From blocked servers and DNS leaks to a subpar VPN service, it doesn’t take much to get the Amazon HTTP proxy error.

How do I get around the Amazon VPN block?

By utilizing the best Amazon Prime VPNs. They offer robust security toolkits and are able to circumvent geographical restrictions easily, meaning you’ll enter the platform instantly. And because most facilitate optimal performance, your streaming experience will be smooth as butter.

Can you use a VPN on Amazon Prime?

A robust VPNs allows you to watch Amazon Prime and Instant Video from outside the US on Windows, MacOS, Android, iOS, and Linux. Not only can a service like NordVPN bypass geo-blocks, it can also offer unlimited bandwidth as it conceals your activities from ISP and other third parties.

How do I use NordVPN with Amazon Prime Video?

First, pick a premium NordVPN plan. Then, download and install the VPN app on your device. Launch NordVPN client and enter your login credentials. Now you’re free to connect to any US server of the many available and access the Amazon Prime Video platform without any issues

Is it legal to use a VPN for Amazon Prime?

Amazon Prime Video reserves the right to close your account if you’re found to be using a VPN. The platform has stated in their policy that the usage of VPNs goes against their Terms of Service. However, if you rely on a high-end service like NordVPN and use it accordingly, all should be well.

Does Amazon Prime work through VPN?

Yes, Amazon Prime Video works fine through VPN. That is, if you opt for a VPN that’s suited for streaming, has standard encryption, and offers a plethora of US servers. The best option is NordVPN, which reportedly works seamlessly with the Amazon Prime Video platform and streams in UHD.

Will Amazon Prime ban me for using VPN?

Amazon Prime Video could close your account for using a VPN only if they detect its usage. If you rely on a trustworthy VPN service and use it cautiously, clean your browser cache to prevent any IP or DNS leaks, then you should experience no problems whatsoever.

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