Amazon Prime Video VPN not working? Here is how to fix it

Amazon Prime Video is a go-to streaming platform for many TV shows, movies, and new releases. However, if you’re using a VPN, you may encounter an HTTP proxy error or find that some titles refuse to load. This usually means that Amazon Prime Video has detected your VPN connection and blocked access. Sadly, this issue is quite common, and many VPNs fail to bypass Amazon Prime Video VPN error and reliably unblock content.

Even though many VPNs claim to work with Prime Video, that isn’t often the case. After running extensive tests, I discovered that most VPNs work inconsistently and can’t always bypass Amazon’s geo-blocks. Only a few services can actually lend you a hand and unblock Amazon Prime Video content.

Therefore, if you’re unsure about your VPN’s capabilities, you might want to get a reliable Amazon Prime Video VPN. My top suggestion that worked during testing is NordVPN, currently with a 75% discount.

Below, you’ll also find a short list of popular VPNs that can help solve the HTTP proxy error and those that struggled during testing:

If you’re still having issues accessing Amazon Prime Video with a reliable VPN, don’t worry. Below, I cover the possible problems and suitable solutions for each case. Read on to finally fix the Amazon Prime HTTP proxy error and other unblocking mishaps.

Why is Amazon Prime Video VPN not working?

The Amazon Prime Video VPN not working issue might occur for several reasons. Amazon uses VPN detection technology to enforce content licensing agreements. The moment it spots suspicious activity from your IP address, it may block you. For example, if your IP address doesn’t match your Amazon account country or selected Prime Video marketplace, it might be enough for the Amazon Prime Video detection system to suspect VPN usage and block you.

Here are some other things that might reveal to Amazon Prime Video that you’re using a VPN:

• The VPN server is overcrowded or blocked by Amazon Prime Video
• Your browser cookies are revealing your actual whereabouts
• DNS entries stored in your device are disrupting the VPN connection
• Your firewall or antivirus is flagging the encrypted connection as suspicious
• Your Amazon Prime VPN just isn’t up for the task

Naturally, these issues hinder your efforts to stream the regional content you want. Still, it’s nothing that you can’t resolve in a few minutes. Let’s see what you can do to fix the Amazon Prime HTTP proxy error.

Best Amazon Prime Video VPNs that still work

Is your current Amazon Prime Video VPN not working? Maybe it’s time to switch to another premium service that can get around the platform’s restrictions without causing a headache. My top picks include broad server networks, strong performance, and powerful security measures that mask your location and identity. I tested them with Amazon Prime Video and they unblocked the service reliably.

1. NordVPN – the best VPN for Amazon Prime Video that works. Easily bypasses various streaming platform geo-blocks, facilitates excellent connectivity, and has a massive server fleet. Plus, it offers fast NordLynx performance, strong leak protection, and a reliable kill switch.
2. Surfshark – an Amazon Prime VPN with unlimited simultaneous connections. The provider offers wide country coverage, plenty of extra perks useful for more than streaming, and fast speeds.
3. Proton VPN – an excellent VPN for Amazon Prime Video with a substantial server fleet. Compatible with most streaming devices, Proton VPN delivers optimal performance, which you can improve with extras like Smart Protocol or VPN Accelerator.

How to unblock Amazon Prime Video with a VPN

If you can’t access Amazon Prime Video or want to explore its other libraries, here’s what you have to do:

1. Use a reliable streaming VPN. My #1 choice is NordVPN, now 75% off.
2. Download and install the VPN app.
3. Connect to a server in a country where the Prime Video content is available.
4. Start watching your favorite movies and shows!

Unblock Prime Video with NordVPN

Fix the Amazon Prime Video VPN proxy error

VPNs are the quickest and easiest way to get around geographical restrictions on Prime Video. But since this streaming service blocks them whenever it detects suspicious activity, many users have run into VPN proxy errors.

Not all hope is lost, though, and you can still make your VPN work with Prime Video. Here are our tested solutions.

Upgrade your VPN

As mentioned previously, the service you’re using might not be up to par. The fastest way to find out whether this is true is by contacting customer support and asking if the provider works with Amazon Prime Video. If it doesn’t, then it’s time to switch.

I recommend using the best streaming VPNs since they let users access many popular content platforms. They can also help you enjoy crisp 4K videos thanks to modern tunneling protocols and vast server networks.

Change the server

Amazon has several ways to detect VPN usage, and many of them are related to IP addresses in one way or another. You might’ve simply picked one that is blocked by the platform. Another possibility is that the VPN server is overcrowded, which usually hinders any bypassing efforts.

Simply disconnect from the server and choose another one in the same country. Alternatively, you can try a different country where the Prime Video content is available. Depending on how many VPN IP addresses are blocked, you might have to do this several times.

Clear browser cache and cookies

This is where web cookies and cached site data come in. They can store information that’s tied to your previous Prime Video session, including region or location-related details. If Amazon Prime Video is reading them, then no wonder your VPN isn’t able to do much. The best way to fix this is by clearing your browser cookies and cache.

You can do so from the browser’s Settings menu. Users can usually find cookies and cache controls under Privacy & Security or Delete/Clear Browsing Data on Chrome and Firefox, under Privacy, search, and services > Clear browsing data on Edge, and under Privacy > Manage Website Data on Safari.

Flush the DNS

Your device stores DNS entries in a local cache to load websites faster. The problem is that outdated or incorrect DNS entries might disrupt your VPN connection or make it harder to access Amazon Prime Video through a VPN. So, the quickest way to solve this is by flushing your DNS cache.

Kill Switch is a security feature that will block your internet connection in case your VPN accidentally drops. NordVPN has a robust kill switch, which is very easy to use. Open the NordVPN app, go to Settings in the top-left corner, and find the kill switch option. To enable it, simply toggle the kill switch to On and enjoy total privacy with NordVPN.

For Windows:

1. Press the Windows button + R to open the Run terminal. Type in cmd.
2. Once the Command Prompt is open, type in ipconfig /flushdns and press Enter.
3. This message should appear: Successfully flushed the DNS Resolver Cache.

For macOS:

1. Open Spotlight, type Terminal, and double-click on the application to open it.
2. Enter the command sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder.
3. Type in your password and press Enter. Your DNS cache will be flushed.

Once the cache is flushed, reconnect your VPN, and try accessing Amazon Prime Video again.

Temporarily disable the firewall & antivirus

These programs might be doing too great of a job and interfering with the VPN connection. Either one, or both, could be flagging encrypted traffic as suspicious and blocking it altogether. To check if that’s the case, temporarily disable your firewall and antivirus.

Once disabled, try accessing Amazon Prime Video while connected to the VPN. If you’re not getting the proxy error anymore, then it means these programs were likely at fault. Enable them again and whitelist your VPN in the settings.

Contact customer support

It could be that your VPN isn’t configured to effectively bypass Amazon Prime Video’s VPN detection systems. Or you might not be connected to the right server, or the servers themselves might be down because of outside factors. You’ll quickly get an answer about any of this by getting in touch with your VPN provider’s customer support team.

However, you may also be informed that the VPN you’re currently using simply doesn’t work with Prime Video. Then, the next step is to switch to a service that actually unblocks Prime Video without causing a fuss.

How does Amazon Prime Video detect VPNs?

More often than not, a VPN is not working with Amazon Prime Video because it is simply blocked. This streaming service has ways to detect whether you’re using such technology or not. The most common detection methods include:

• Checking the IP address. When a couple of devices are sharing the same one, it’s okay. But if several hundred users are coming from a single IP, then it’s highly suspicious. Of course, Amazon notices this and blacklists those addresses.
• Scanning for leaks. Some providers don’t have the best IP, DNS, and WebRTC leak protection. If the platform notices that something doesn’t match between them, access may be blocked.
• Using GeoIP databases. These list thousands of IP addresses and their general locations. Amazon uses them to check whether your IP address matches your selected region, account details, or known VPN/proxy ranges. If something looks off, you may not be able to access the site.

Do I recommend using free VPN to fix Amazon Prime Video proxy error?

While tempting, I recommend avoiding free VPNs whenever possible. Most come with limitations like overcrowded servers, data caps, throttled speeds, and inconsistent streaming performance. Throw minimal country coverage into the mix, and what you’ll get is an abysmal experience. Good luck accessing Amazon Prime Video with that.

Another crucial aspect of free VPNs is that not all providers can be trusted. Some may collect user data to sell it later, while others can include trackers or risky apps. That’s why opting for VPN free trials instead is a much better choice. At least you’ll be getting full premium features, proper protection, and a much better chance of accessing Amazon Prime Video, even if for a limited duration.

Start with NordVPN today

VPNs that struggle with Amazon Prime Video

Some VPNs are less equal than others. Such is reality because a number of services prioritize security, while others are better suited for streaming. Also, not all providers can afford to expand their server fleets and capabilities enough to work with Amazon Prime Video. And, ultimately, researching the best VPNs for this job can be time-consuming.

To speedrun the whole research journey for you, I also determined providers that struggled with the platform, not just the best Prime Video VPNs. The reasons could be many. A VPN may have poor IP & DNS leak protection, too small server fleet, inconsistent streaming performance, or lack of modern protocols. These are the VPNs that didn’t perform as reliably in testing:

• PIA. This VPN for Amazon Prime Video is slower than average and tends to be inconsistent. During testing, PIA only managed to unblock Prime Video a few times out of several attempts, and even then, the video quality suffered from buffering and drops in resolution.
• TunnelBear. A good VPN, but not the strongest choice for streaming, especially with a strict platform like Amazon Prime Video. Streaming quality is nothing to write home about if you even manage to unblock the platform. Amazon Prime Video tended to block TunnelBear IP addresses after several uses.
• IPVanish. Overall, this provider isn’t too shabby at all, though it doesn’t feature among the best streaming VPNs. As such, my tests showed inconsistency in IPVanish’s ability to unblock the platform, especially when trying to remain undetected.
• VyprVPN. The service has a smaller server fleet, which is why you may need to switch servers several times to unblock Amazon Prime Video. It may work with the platform, but it’s not as reliable as top streaming VPNs, and its performance can be inconsistent.

Conclusion

If Amazon Prime Video VPN is not working, it’s likely that the streaming platform has detected your VPN and blocked access. Amazon does this to enforce content licensing agreements. You’re not the first or last person this is happening to. And when no solution seems to work, the fault likely lies with the VPN provider. Some are simply not equipped for the job.

Based on my extensive tests, NordVPN is my top VPN for accessing Prime Video and avoiding Prime Video VPN blocks. It consistently provides fast long-distance speeds for full HD streaming thanks to its advanced NordLynx protocol. Finally, it supports up to 10 simultaneous connections and has apps for Windows, Android, macOS, iOS, Fire TV, and Android TV. So you can watch Prime Video at home on a big screen or on the go.

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FAQ

Does NordVPN work on Amazon Prime Video?

Yes, NordVPN works with Prime Video US, CA, and UK. If you’re trying to access Prime Video UK content, just connect to a NordVPN server in the UK (eg., London, Manchester, Glasgow, Edinburgh). Similarly, for Prime Video Canada content, connect to a server in Canada (Montreal, Toronto, Vancouver). To watch Prime Video US with NordVPN, connect to any of its 3013+ servers in the US. Just note that access may depend on your account region, billing details, and the server you connect to.

Is Prime Video blocking the VPN?

Yes, Amazon Prime Video may block your VPN connection if it detects that you are using a VPN or proxy. The platform detects VPNs by utilizing several different methods.

How do I get around the Amazon Prime Video VPN block?

You can get around Prime Video blocks by using the best Amazon Prime Video VPNs. They offer robust security features, fast tunneling protocols, and broad server networks that can help you avoid Prime Video VPN errors. Connect to a server in the country where your preferred Prime Video content is available, then try streaming again.

Can you use a VPN on Amazon Prime Video?

Yes, a robust VPNs can help you watch Amazon Prime Video from other regions or while traveling. Services like NordVPN can help avoid geo-blocks, offer unlimited bandwidth, and conceal your online activities from your ISP and other third parties.

How do I use NordVPN with Amazon Prime Video?

First, pick a NordVPN plan. Then, download and install the VPN app on your device. Launch the NordVPN app and enter your login credentials. Connect to a server in the country where your preferred Prime Video content is available, then open Amazon Prime Video and try streaming.

Is it legal to use a VPN for Amazon Prime Video?

Prime Video’s Terms of Use prohibit using technology or techniques to obscure or disguise your location, which can include VPN use when used for that purpose. The platform may also block VPN or proxy connections if it detects them. Still, a reliable service like NordVPN can help improve privacy, secure your connection, and reduce Prime Video VPN errors.

Does Amazon Prime Video work through VPN?

Yes, Amazon Prime Video can work through VPN. That is, if you opt for a VPN that’s suited for streaming, has standard encryption, and offers plenty of global servers. The best option is NordVPN: in my tests, it worked seamlessly with Prime Video and let me stream in UHD.

Will Amazon Prime Video ban me for using VPN?

Amazon Prime Video does not explicitly say it will ban your account for using a VPN. However, Prime Video’s Terms of Use prohibit using technology or techniques to obscure or disguise your location. If the platform detects VPN or proxy usage, it may block your connection or restrict access to the content. Using a trustworthy VPN, clearing your browser cookies and cache, and connecting to a suitable server can help reduce Prime Video errors.