Last update: 05.02.2019
FrootVPN markets itself as the best VPN service and offers affordable plans. Read our review to learn about all the different features FrootVPN has to offer – and whether it can live up to its claims.
FrootVPN is a Swedish company that claims to have over 300,000 subscribers, which could be a testament to the quality of their service.
Several selling points that the FrootVPN website highlights to those considering a VPN subscription include a no logs policy, location masking, multiple server locations, and unlimited bandwidth.
But as with every VPN service provider, FrootVPN is not without flaws. In this FrootVPN review, we will discuss all the pros and cons, to help you make an informed decision.
Is FrootVPN safe to use?
FrootVPN offers the following security features:
- A kill switch
- OpenVPN, PPTP, and L2TP/IPsec
The encryption level offered by FrootVPN is unclear. Their website says the data encryption level is 2048-bit, which is false and misleading. FrootVPN is referring to the Handshake, while the data encryption cipher remains unclear.
FrootVPN offers a kill switch, a key feature one should look for when searching for a solid VPN service.
Thankfully, FrootVPN offers a kill switch, a key feature one should look for when seeking a solid VPN service. When a VPN connection drops, your browsing data is exposed, but having a kill switch essentially shuts down all Internet traffic, preventing any data leaks until you can get a secure VPN connection up and running again.
Does FrootVPN keep logs?
“All traffic that passes through VPN servers is strongly encrypted. We are government safe. We save no traffic data and store no logs. This means that we NEVER log your IP address, times and similar details. We offer anonymous surfing and our policy is to safeguard our user’s privacy at all times. We will never ask our users for any personal data. We never monitor or log your internet activity.”
Their no-logs policy, combined with their standard security features, makes FrootVPN a middle-of-the-pack VPN.
Speed and performance
We decided to test FrootVPN’s server speed in four different locations around the world. First, we checked our base (non-VPN) speed, which was the following:
- Download speed: 214 Mbps
- Upload speed: 186 Mbps
With that as our baseline, let’s see how FrootVPN’s servers fared in our speed tests.
- Download: 23 Mbps
- Upload: 45 Mbps
- Dropoff: 89%
- Download: 1 Mbps
- Upload: 1 Mbps
- Dropoff: 99%
- Download: 13 Mbps
- Upload: 8 Mbps
- Dropoff: 94%
- Download: 27 Mbps
- Upload: 19 Mbps
- Dropoff: 87%
Speed is an important aspect of any VPN. FrootVPN has 36 servers and, based on speed tests, it might be time for them to upgrade. Especially that horrendous Japan server speed, which was nearly a 100% speed dropoff.
With speed being a key element to all things VPN, this is one area where Froot has a sizable disadvantage.
Ease of use and multiplatform support
FrootVPN only has a custom app for Windows, but you’ll still be able to use the network on the following platforms through standalone tunneling protocol apps:
You will need to do a manual set-up that will enable you to use this service on non-Windows devices. The setup procedure is laid out clearly in the installation guide on their site.
FrootVPN has a compatible client for Windows only. There is no known client for iOS or mobile devices.
All mobile devices require FrootVPN config files and an OpenVPN app, but the setup is not intricate. The Frequently Asked Questions (FAQs) and installation guides are easy-to-follow and also very helpful, even for non-techies.
FrootVPN offers config files if you are familiar with the OpenVPN software. You can choose to rely on these config files instead of a FrootVPN native client, since this connection type is supported by Mac, Android, Linux, and Windows.
The Windows app has a rather simple settings tab that allows you to configure the app behavior at startup. You can also change the interface language. FrootVPN can also be used with routers – this will expand the number of devices it will protect.
FrootVPN for torrenting
FrootVPN supports torrenting and peer-to-peer (P2P) activity. Thanks to this support feature, users are able to torrent, which means that downloading or uploading high-quality content is entirely possible.
In fact, the controversial Pirate Bay promoted FrootVPN when they first began operating in 2014.
In a high-profile stunt, the FrootVPN logo replaced the Pirate Bay logo on their website for a fixed time period. The reason this move garnered so much attention was that The Pirate Bay claimed not to have received money for the stunt, and it was simply a “friendly plug” for a new startup.
Regardless, according to copyright and privacy news website TorrentFreak, it supposedly helped FrootVPN’s subscription numbers to swell to over 100,000 users. The service was being offered for free at the time, but of course, this no longer applies. All of FrootVPN’s subscription levels claim to support torrenting, but server speeds may work against it.
FrootVPN for Netflix
Many streaming services have regional limitations that block access from unauthorized locations. Access to streaming platforms is often the major reason why people invest in a VPN.
Luckily, FrootVPN is able to bypass these geo-blocking measures, although not consistently across all its US servers. If you are specifically looking for a VPN that will consistently allow you to stream Netflix, you might want to check out our list of the Best VPNs for Netflix and choose reliable provider from there.
Can users in China use FrootVPN?
While FrootVPN claims to work well in China, we have our doubts. Firstly:
We think this VPN service provider may have mixed China with either Nigeria or Niger, where, we have no doubt, FrootVPN functions without a hitch.
Secondly, it’s simply not true that OpenVPN is the only protocol that can “get around the country” (whatever that means). As a matter of fact, OpenVPN is known as the protocol that has had the most trouble getting around China’s Great Firewall.
Incidentally, FrootVPN has no “stealth protocol,” which is what most top VPN services offer to ensure reliable service in China. As a result, we’re inclined to say even if FrootVPN works there at the moment, there’s no way of knowing it will continue to do so even in the nearest future.
But most likely, it doesn’t work for users in China.
Recommended read: Best VPN for China
The support section can be accessed from the company website. There are a few support options available to users:
- live chat
- ticketing system
The live chat service is only active during working hours. At the bottom right of the site, you will find the live chat box that indicates the opening hours. The live chat is available to registered members only, so if you are not registered, you will only get email support. Overall, wait times are long and sometimes the agents are so ‘busy’ that no one answers.
FrootVPN is one of the most affordable VPN services in the industry. There are three pricing tiers, based on your subscription length:
- 1 month: $4.99
- 3 months: $3.99 per month ($11.97 billed every 3 months)
- 1 year: $2.99 a month ($35.88 in total)
All plans come with the native desktop client, support for a variety of protocols (PPTP, OpenVPN, SSTP, and L2TP), and limitless bandwidth and speed. As a subscriber, you have up to 5 connections for your devices, but you can also use the service at the router level for limitless connections.
You can pay using credit cards, PayPal, and Perfect Money. If you prefer anonymity, Bitcoin is accepted as well.
Unfortunately, FrootVPN does not have a free or trial version. The good news is there is a 30-day money-back guarantee in case they do not meet the standards portrayed on their website. Before clicking the order button, don’t forget to uncheck the auto-renewal option (if you prefer to manually renew your subscription).
Bottom line of our FrootVPN review
FrootVPN might be the right service for you if you are looking for a budget plan with a money-back guarantee. The security seems at least somewhat decent, including several protocols and a kill-switch. While it’s not the best tool for use in China or accessing Netflix, P2P fans may be in luck.
FrootVPN might be worth trying out for casual VPN users, but overall, this VPN service still has a lot to work out before joining the ranks of good VPN service providers.