GoTrusted VPN Review

Not recommended
Last updated: February 22, 2021
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GoTrusted VPN has been around since 2005 and operates from the US with a network of servers in 70 locations worldwide. It offers dedicated apps for Windows, macOS, iOS, and Android devices with user-friendly interfaces across these platforms.

This GoTrusted VPN Review covers the vital information about this provider and offers answers to most questions you might have if you’re contemplating whether or not to subscribe to the provider:

How secure is it? How fast are the connection speeds? Can GoTrusted VPN unblock Netflix? We will answer these and other questions in this review.

Security and privacy

GoTrusted VPN provides reliable 256-bit encryption backed by its proprietary SSL encryption for protecting your online activity from any third-party. In addition, this provider gives you access to multiple encryption protocols including OpenVPN, PPTP, and L2TP and also includes features like its kill switch and wifi protection for all round privacy. See the highlights of GoTrusted’s security offerings below:

  • AES-256 encryption
  • Supports OpenVPN, PPTP, L2TP/IPSec, and some sort of proprietary take on the SSL protocol (likely something akin to Stunnel).
  • Kill switch
  • No Leak protection

Although GoTrusted VPN offers good encryption, it could certainly do with improvements. For example, the lack of DNS/IPv6 leak protection is a serious oversight. There are also no bonus features to speak of.

Does GoTrusted VPN keep logs?

GoTrusted VPN does keep logs, but none of the data collected is personally-identifiable. For example, the service collects session records, which include your connection timestamps and the size of all packets sent during the session. This is only used for analytics purposes and generally improving the VPN service.

Perhaps more importantly, GoTrusted VPN requires personal information when signing up for the service, including your real name. This is because GoTrusted doesn’t offer an anonymous payment method, such as crypto or gift cards.

GoTrusted VPN operates from the US which is a member of the 5 Eyes alliance and otherwise not a privacy-friendly location.

Speed and performance

GoTrusted offers reliable speeds across its servers even though some are considerably faster than others. An issue is that GoTrusted VPN does not provide a server list or specify the total number it offers. However, they reportedly have 70 locations, which likely means around 100 servers – a decent number.

Ease of use and multi-platform support

GoTrusted VPN is supported on a wide range of devices and platforms. It offers easy to use dedicated apps that can be easily set up on devices running Windows, macOS, and iOS. It also supports Android via manual configurations. See a summary of all the operating systems with custom GoTrusted apps:

  • iOS
  • macOS
  • Windows

You’ll need to first sign up for a subscription plan before you can download VPN for use. Once you’ve set up your account, you should have access your VPN client area with settings for manual configurations. This VPN service for PC, macOS, and iOS features a user-friendly interface with hardly any concerns.

Unblocking Netflix and other streaming platforms

One of the most attractive features of GoTrusted VPN is that it allows you to bypass tough geo-restrictions. For instance, when you connect to GoTrusted VPN servers in the US, you’re able to unblock Netflix, Hulu, and many other similar streaming platforms. With that said, it’s not the most reliable service for this purpose.

P2P and torrenting

VPNs are an essential ingredient if you’re looking to torrent with peace of mind and without any fear of receiving copyright infringement slaps. Fortunately, GoTrusted does not filter your internet activity and places no restrictions on P2P.

Although GoTrusted does not offer a free SOCKS5 proxy, it is nevertheless safe to use for torrenting. The lack of information about GoTrusted servers also means that we do not know whether P2P is limited to only some of its servers.

Online censorship in China and elsewhere

Internet censorship in China is probably one of the strictest in the world. If you’re in China or are planning to travel there, you should know that the Great Firewall has an extensive list of banned websites and services you would not be allowed to access while you’re in the country.

Its proprietary SURE SSL protocol is most likely aimed at bypassing Deep Packet Inspection (DPI) employed as a measure in China to block VPN traffic. That means you should be able to use the VPN more or less reliably. However, we would argue against it: there’s a lack of security features, which are critical in a country like China and the service doesn’t have an anonymous sign-up procedure.

Customer support

The customer support options available to GoTrusted users are:

  • Live chat (US business hours)
  • Tickets
  • FAQs
  • Phone support (US contact)

GoTrusted provides customer support via support tickets and a US-based telephone contact number. You’d however only be able to access their live-chat during US business hours. At other times, you’d have to wait a while to get a response from their in-house support team.

Apart from the live-chat option, you should expect to experience long waiting times before getting any tangible response.


Here are the available pricing plans:

  • 1-month for 2 devices (1 desktop and 1 mobile): $9.95
  • 6-month for 2 devices (1 desktop and 1 mobile): $52.50 ($8.75/month)
  • 1-year for 2 devices (1 desktop and 1 mobile): $89.88 ($7.49/month)

This VPN provider allows you make subscription payments using either your credit card or Paypal. Unfortunately, you would not be able to pay for your GoTrusted VPN subscription with anonymous payment methods like cryptocurrencies.

There’s also a 7-day free trial with this VPN, but you have to enter your credit card or other payment information before you can subscribe for it. There’s no money-back guarantee or any other kind of refund once subscription payments have been made.

These are not competitive prices in any sense of the word – some of the top VPNs on the market offer a lot more for a lot less.

Bottom line

GoTrusted VPN is good for certain things, but its Privacy Policy is suspect and the prices are unreasonably steep. We would not recommend this service in the majority of cases.


  • 70 server locations
  • Strong 256-bit encryption
  • Proprietary protocol (stealth)
  • Supports P2P
  • Works in China
  • Unblocks Netflix


  • US-based
  • No anonymous sign-up or payment options
  • Privacy Policy is suspect
  • Lacks leak protection
 4 / 10
Total score
$7.49 / month
Minimum Price
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