Overview

With all sorts of VPN companies promising us all sorts of things all the time, it can become tiresome to try out new clients and sift through price structures for every single company out there. It’s nice to come across a company that just offers simple, classic, VPN services.

IPJetable is a Swiss company with servers based in the Netherlands, and they provide a simple set of VPN servers that you can connect to through your network settings with a user name and password you set on their website. They use PPTP and OpenVPN protocols, but they don’t offer any information on the type of encryption they use.

This is a bit of a red flag, since good encryption is usually something VPN providers like to brag about. IPJetable doesn’t have any special features or protections either; you simply set up your connection through your network settings. Although this makes IPJetable a little less attractive in terms of security, it definitely cuts down on the learning curve and complexity of the experience.

Their speeds are pretty lackluster compared to other VPNs, which is especially disappointing given how lacking the security features and extra functionality are. There’s no real excuse for speeds like this, but there’s a possibility your results will be different. More on this down below.

IPJetable’s prices are fairly average. Strangely enough, they don’t offer discounted rates for longer commitment periods, which is another huge drawback compared to other VPN services available. They have support for Windows, macOS, iOS, Freebox, and others such as Ubuntu.

Since they use dedicated servers based in the Netherlands with minimal extra features, IPJetable isn’t particularly useful for unblocking Netflix. Torrenting is another activity that is probably not a good idea through IPJetable. Although their ToS doesn’t mention anything about file sharing, the security features don’t seem comprehensive enough to protect torrenting traffic.

Their customer support reviews are positive, although they only offer support through FAQs and email. It is unclear whether or not their email support team can offer support for English-speaking users.

In this IPJetable review, ee’re going to take a closer look at everything this company has to offer. But first, we’re going to go over a few key points that are important to keep in mind before we consider whether or not IPJetable is right for us.

Is IPJetable safe to use?

The biggest aspect that stands out about IPJetable for this category is the lack of information on their encryption standards. It’s never a good sign when a VPN hides it’s security features. Although one user review we found claimed that they use 128 bit encryption, we couldn’t confirm this.

Then there’s the issue of their protocols. OpenVPN is industry-standard, but PPTP is fairly outdated, and it would be much better if IPJetable gave us more options to choose from for protocols. The VPN service doesn’t seem to protect against leaks such as DNS, WebRTC, or IPv6.

The legal question of whether or not IPJetable is safe to use is a little bit more complex. The company is based in Switzerland, where VPNs are legal and there aren’t any sketchy intelligence-sharing alliances that might exacerbate any hot water you may get into.

The problem here is that all IPJEtable servers are actually based in the Netherlands. Because of this, Dutch law applies to the activities you undertake while connected to their servers. The Netherlands are also part of the 9 Eyes Alliance, which means that they share intelligence data (including your usage stats) with other countries in the alliance (US, UK, etc.). This is obviously a clear drawback if you intend to break any laws with your VPN usage.

Overall, the safety and privacy features of this VPN are quite lacking. They also have no kill switch feature, which is a big deal for people who absolutely need uninterrupted privacy. The lack of malware protection and ad-blocking features, as well, is a bit of a let-down.

For their privacy policy, IPJetable claims that they do not log any user data. They haven’t been implicated in any scandals involving privacy, so it’s likely that they’re being honest when they say they don’t log your data. They also claim that your email information won’t be used or sold, either. This is all very comforting, but it’s important to note that their website lacks an actual specific privacy policy.

What they have is a section on their FAQ page about their privacy policy, which makes the above-mentioned claims about user data. This isn’t too much of a red flag on its own, but it’s definitely strange for a VPN to be beating around the bush on issues of privacy.

Speed and performance

ipjetable speed test

We were able to get a connection up and running for IPJetable VPN. The service was a breeze to set up, with a comprehensive guide on their website for all the different platforms (more on this later). Once we got connected, we fired up the good old speed test to see how IPJetable’s performance was.

The screenshot above is the test after connecting through IPJetable. As you can see, the speeds are very slow, orders of magnitude worse than our baseline test:

This is a pretty heavy performance dip. Losing that much speed just from connecting through the VPN is a huge downer. This means that the server I chose wouldn’t really be useful for anything.

Of course, there’s always the possibility that you will have better luck with these tests. If you’re primarily concerned with speed, try out IPJetable for yourself and see if you don’t get better results.

ipjetable speed test

How to download it

The first thing you’ll notice about IPJetable’s website is that it’s in French:

ipjetable homepage view

There’s no English-language website, and there are very few English-language resources from which to glean information on this VPN.

Luckily enough, Google translate does wonders for their website:

ipjetable homepage translated with google translate

Of course, you’ll still want to be careful to make sure you understand how everything works before paying money. You don’t want to find out about extra charges or limited services you didn’t know about because of some glitch in Google translate!

Hitting the “More” button will bring you to a page with a bunch of info about their VPN and their company. There’s nothing all that special here, just the same marketing phrases most VPN companies tend to throw around.

In order to connect through IPJetable, you’ll need to register an account. This is a straightforward process, even if you don’t know any French. Google translate is your friend, here. After checking your email confirmation, you will be given a random user name and password for connecting to the IP, write these down or copy-paste them somewhere.

In order to actually connect, you will need to go into your computer’s network settings and set up a VPN connection the old-fashioned way. This process will be different depending on the platform you’re using, but it should be fairly straightforward no matter what.

The FAQ on the website will give you all the info you need on how to connect. Like we said, the process is quite straightforward, so you should have no problem if you follow these instructions carefully.

To use it, you will just use the credentials from your confirmation email to log into the VPN connection, and voila!

Apps and Extensions

IPJetable is supported on Windows, macOS, iOS, Android, Freebox, and others such as Ubuntu. The compatibility isn’t really an issue, as there is no complex client to download, install, or set up. Using the VPN with all these platforms is very straightforward, and although it may be a bit lacking in terms of security and versatility, it’s definitely a breeze to set up and use.

ipjetable faq

IPJetable for Netflix

Unfortunately, since IPJetable works through dedicated servers based in the Netherlands, their services are not useful for unblocking Netflix, or any other streaming service for that matter. They do claim in their FAQ that their VPN is effective for unblocking some streaming services like M6Replay.

IPJetable for torrenting

There are some French-language user reviews online that claim they use this VPN effectively for torrenting. There’s a possibility that their encryption is strong enough through OpenVPN that you won’t have to worry about file sharing, but this is probably only really the case for people living near the Netherlands, where the servers are based.

IPJetable in China

Unfortunately, there doesn’t seem to be enough information on this VPN to really judge whether or not it would work in China. Since they don’t tell us anything about their encryption, it’s probably best to err on the safe side and assume that the VPN does not work in China.

It is worthy of note that there are no users from China talking about this VPN, which is usually a decent litmus test as to whether or not it will work from China.

Customer support

This is an area that will definitely be iffy. They only offer support in the forms of a short FAQ, installation guides, and email for more technical issues.

The FAQ has all the important stuff, like their logging policy and legal jurisdiction, but it is still very short, with no clear ToS or PP. It’s also in French.

In the end, the support will probably depend on your needs (and whether or not you speak French). That being said, their avenues of support and the response time of the email support are very lacking compared to almost any competitor.

Pricing

ipjetable pricing

IPJetable’s pricing structure is a bit strange, as well. As you can see, they offer plans for 3,6, and 12-month periods. These plans cost between 15 and 60 EUR (between 17 and 69 USD), and there are no special features or anything offered with the longer plans.

Something that may stand out, as well, is the fact that they don’t offer discounted rates for the longer plans. Typically, a company will offer longer commitment terms for lower prices, as an incentive for loyalty. IPJetable, apparently, simply offers longer plans for the same price.

The device limit is capped at only 2, which is pretty low and limits the use of the VPN to 2 simultaneous devices. IPJetable also only accepts Paypal, Visa, MasterCard, or American Express. They don’t offer any anonymous payment options.

There is a 1-day free trial available, which will allow you to test out the VPN and see if it’s right for you. Make sure you don’t delete the email they send with your account info!

Bottom line

There’s very little here to work with in the scope of our IPJEtable review. Beyond a few specific uses for people in specific places in Europe, it’s unlikely that anybody will find this VPN more useful than its competitors. The feature list is short, the encryption information is opaque, the website is only offered in one language, and the support team never answered our email.

The prices are cheap, but the question is, are they cheap enough to deal with all the extra baggage? At the very least, you should expect to know the encryption that your VPN uses. The combination of all this with their poor customer support makes this a very difficult VPN to like.

That being said, if you’re living in Europe, and you speak french, and your browsing habits aren’t too strict in terms of privacy requirements, this VPN might work out for you. There is a free trial, so it might be worth it to give it a shot, just in case.