Last update: 07.31.2018

Overview

When you say you almost won the championship but there were 19 other “winners” before you.

It seems that “safe” is not enough for this VPN provider based in Tel Aviv, Israel. They want to appear “safer” than anything and anyone else. But can the brand name live up to itself? Is SaferVPN safe to use?

We wonder when a new VPN hits the market with the SafestVPN brand name, to be frank. Until then, we have this Israeli service that claims zero logging while its Privacy Policy proves a bit otherwise.

Our SaferVPN review still has found that this VPN has a good variety of protocols to provide fast and secure internet traffic, a kill switch against IP leaks, and an intuitive interface to help novice users to easily protect their online activity. All this at a relatively good price. Yes, it is relative due to the fact that you can get more reliable, more secure, and certainly more privacy-friendly VPNs for about the same price.

Travelers, expats, journalists, and other geo-unblockers can possibly enjoy SaferVPN to access the web and censored content with ease and relatively safely, too. However, if anonymity is vital for your online activity, you need a VPN for torrenting, or you live in China, we cannot recommend this service to you.

Without further ado, let’s see what our SaferVPN review has for you.

Contents

Security & Privacy: Is SaferVPN safe to use?
Speed: Okay redefined as ultra-fast 
How to download and install it
How to use SaferVPN
SaferVPN for Netflix
SaferVPN for Torrenting
Live chat support
Apps and extensions
Pricing: Not bad, but…
Bottom line: Yeah, but no…

Security & Privacy: Is SaferVPN safe to use?

While this service promotes itself as having “superior bank-level VPN security” (Marketingian language for “AES-256 encryption”) and no logging policy, it may not actually be safer than the leaders of the VPN pack. Of course, we have a passion for peeping behind the veils of marketing to find the truth. So, is SaferVPN safe to use? Let’s find out.

Is SaferVPN safe

As a matter of fact, this provider has a dedicated page on the website about no logging policy. Well, that’s a great thing, but talking the talk is always so much easier. And, as we have seen with dozens of VPN services reviewed so far, when it comes to no logs policy, “All that glitters ain’t gold” as Prince would feel compelled to interrupt us at this point (RIP).

Although SaferVPN wants you to feel safe using it and includes confirmations like “we will never log your browsing activity, data, or IP addresses” in their Privacy Policy, you need to read that legal document carefully. In fact, we found it a bit confusing and annoying as the Terms of Use and the Privacy Policy refer back to each other; it makes it harder to understand what is actually logged and how the information is kept or shared.

This is what SaferVPN logs:

  • Date and time of your sessions
  • Amount of data transmitted per session
  • Visited VPN location and from which country

And, they add this line in the policy: “We may share with third parties certain pieces of aggregated Information, which does not identify you individually.”

From this angle, we would say that SaferVPN is far from being a zero log provider. But, from another angle, do they record personally identifiable sensitive information that could link you to your internet traffic? Well, it seems they don’t or, at least, even if they do, the data is not linked to you personally.

Apart from these logging issues, we also need to mention that SaferVPN is based in Israel, which may not be the least willing country when it comes to partnering up with global surveillance schemers (sorry, Freudian slip), alliances like the Five Eyes. And, as it happens, this provider doesn’t hide its willingness to share the logged data with the authorities when the need arises.

On the positive side of the scales, there is a good variety of VPN protocols this service offers, including IKEv2, OpenVPN, L2TP over IPSec, and PPTP. The clients also have a smart WiFi protection, which is basically an automatic protection to direct all your internet traffic through the VPN tunnel if your device is connecting to an unsecured public WiFi hotspot.

SaferVPN servers

Another important security feature is the kill switch without which your IP address and other sensitive data could leak when your connection drops. This provider manages all their 700+ high-speed VPN servers in 34+ worldwide locations themselves for security and privacy reasons. That’s certainly an important and favorable attitude in the case of VPN networks; an example to follow.

Nevertheless, to answer your question if we find SaferVPN safe to use, well, it surely has some good security and privacy features alongside a more or less no logging policy; however, if real zero logs and your anonymity are your major concerns, we wouldn’t recommend it.

Speed: Okay redefined as ultra-fast

One thing is for sure: You may experience impressive connection times with SaferVPN. In a matter of a few seconds, it’s possible to connect to any of the available 700+ servers (well, we haven’t checked all of them for this SaferVPN review). Although other major players on the market have thousands of servers, such as PIA with its 3,533 servers as we mentioned in our Private Internet Access Review, this VPN can still cover a major part of the globe for good speeds in your region wherever you may be located.

SaferVPN claims to be “ultra-fast,” which, in the VPN world, is always something to be taken with a grain of salt, or two. If you’re not completely new to the VPN field, you may know by now that connection speeds may vary and are usually quite inconsistent as they depend on a number of factors, such as your physical location, your ISP, your hardware performance, your distance from the VPN server, the time of day you are using the server, and which protocol you are using.

While we did have some good results when testing different locations like the UK server with its 50Mbps download and 25Mbps upload speeds, we also experienced from very slow to normal speeds as well.

SaferVPN speed in Argentina

SaferVPN speed testIf you want to use this VPN for streaming HD videos by accessing geo-blocked content or to play online games, SaferVPN could perform totally fine after you find the best server for your needs.

SaferVPN for streaming

So, all in all, we can say that this service has good speeds in general, but certainly not “ultra-fast” as claimed. Well, at least, it wasn’t for us and don’t stone us for saying this because your results could be totally different depending on the above-mentioned factors.

How to download and install it

Basically, it’s very easy to download SaferVPN for any of the main platforms, including Windows, Mac OS, iOS, Android, Chrome, Firefox, and Routers as well. Before downloading your desired client, you need to go through a 3-step process:

  1. Select a plan out of the three presented to you. There is indeed a fourth, exclusive 3-year plan if you click the Exclusive Deal – 77% Off button in the top right corner.
  2. Create a secure account by entering your email address.
  3. Select a payment method.

Once done, you will gain access to your account and you can download any client you need.

Our SaferVPN review concluded that installing this VPN cannot get any easier. Probably, this is the simplest installation wizard we’ve seen so far.

After launching your app, the welcome screen comes up, where you click Next.

download and install SaferVPN

Then, you need to be careful because this is a tricky screen. This is where you usually have to tick a radio button whether you accept the terms of the agreement displayed in this window or not. However, in this case, there seems to be no such choice. There’s only a notification reminding you that “By clicking Install you accept the terms of the agreement.” But, before you read this line, you are instructed to click Install to install the program.

SaferVPN setup

You must always make sure you know what you sign up for; so, yes, read that agreement and the Privacy Policy as well before you install anything on your device.

Basically, that’s all. You need to click one more time after the SaferVPN installation is done and you can start your new life feeling protected and anonymous online; well, sort of.

24-hour SaferVPN free trial

Paid VPN services don’t always promote their free trial versions as loudly as their no logging policy. So, if you don’t find any information about a possible free trial on the official site, it makes sense to use the live chat support to find out about it.

This is how we learnt, too, that there is indeed a 24-hour SaferVPN free trial, which is unlimited, i.e., you can use all the servers, all the security and privacy features, download or upload as many GB you just want or can in a matter of 24 hours, and all this on 5 devices simultaneously.

Apart from the live chat support option, it is advisable to check the Support page for information about a possible free trial version. In both cases, you will get a link to the download page to start testing your VPN for free.

How to use SaferVPN

It’s as simple as it can get to use a VPN service. All the platforms supported by SaferVPN have easy-to-use clients that also look quite okay. When you launch your app, you need to login first.

How to use SaferVPN

Once you’ve logged in, you will see an automatically recommended location, or, at least, its flag, in the middle of the app window. This server location is the optimal one offered by SaferVPN. At this point, you can choose to click the Connect button to connect to the recommended server or select another location or dedicated streaming server.

You have two choices if you want to change the location: First, click the flag icon and choose a server from the pop-up list, or, second, click the pin icon next to the main Connect/Disconnect button.

Server location

One really annoying thing about this otherwise very intuitive interface is that you have to disconnect from the current server before you could choose another one. So, while you are connected to a location, only a greyed-out server list pops up when you want to change your server location.

We are not fans of extra clicks, to be frank. Other VPNs make is so easy for you that you just click on another location and the “disconnection – connection” process is automatic.

In the case of SaferVPN, you have to click the Disconnect button first, choose a server location from the list, and then, click the Connect button; three clicks altogether. Well, this is surely not the kind of issue to preclude you from using this service, but we still feel a bit annoyed about it.

The SaferVPN clients have no flashy graphics and design; the goal here was to offer users a very easy to use interface. And, they did succeed in that.

In the top right corner of your app window, you can find the 3-Bar icon to use to display the menu.

VPN server location - Hong Kong

At first sight, it may seem that you have quite a few options here. However, if you look closer, you will realize that the SaferVPN apps are not that rich when it comes to customization.

The Settings menu is probably the most important from your security and privacy point of view. Let’s see what that menu has to offer you.

SaferVPN settings

The Settings menu contains five tabs as follows:

  • General
  • Protocols
  • WiFi
  • Kill Switch
  • Support

At this point, you may still think that now you will tweak the hell out of this VPN. However, after going through all these tabs you will realize that it is far from the dreamland for VPN customization. In other words, feature richness is certainly not the forte of SaferVPN.

That being said, we must add that this is surely one of the easiest VPN apps out there. This makes it a good choice for beginner users and who are not that concerned about their anonymity and privacy.

SaferVPN for Netflix

While some users of the free trial version or even the paid VPN would claim that they cannot use SaferVPN for Netflix and they fail to connect, we have found that this may only be true for some of the servers.

Fortunately, it’s possible to find servers like the US Streaming server, which you can seamlessly use to stream Netflix US as well as Hulu and other media streaming services. Since this provider has relatively good connection speeds as we have experienced while testing it for this SaferVPN review, streaming HD videos or music should not be a problem from anywhere in the world.

Nevertheless, if, for some reason, you can’t use SaferVPN for Netflix, Hulu, or other streamers, you can always check out our Best VPN for Netflix ranking page.

SaferVPN for Torrenting

In short, this VPN doesn’t really support torrenting. Well, as a matter of fact, there’s only one optimized server for P2P traffic – you may have guessed right, it’s the Netherlands server. So, it is a tricky question whether you can use SaferVPN for torrenting because it depends.

What we can say is this: Try it for a day for free and see if this is the service you want to pay for. But even that won’t really give you an idea about how well you can download or upload torrent files with SaferVPN since this also depends on the time of day you access that one server and how overloaded it may be. Well, not hard to imagine.

To be frank, if BitTorrent is your middle name or the uTorrent logo is tattooed on your chest, we cannot recommend SaferVPN for torrenting for you. Nevertheless, don’t give up the hope to find the Best VPN for Torrenting because we’ve prepared a ranking for that, too.

Live chat support

Yes and no. That’s how we could sum it up quickly. Yes, SaferVPN has a live chat support; well, it does appear to be live and chat. However, it may also feel like you are talking to a bot sometimes. Of course, we can’t say that it’s a bad thing since there are certain issues and questions that have to be answered thousands of times daily.

Live chat support

So, instead of torturing a human being, however nice, kind, and patient she or he may be, they use automated responses for issues that can be solved easily this way. Nothing wrong with that.

Our experience was quite positive with the live chat support and the help we got. But this is an area similar to speed: rather subjective. You will surely find users complaining about crappy or simply unresponsive support. There are always haters, don’t forget that.

Still, live chat support and general support are both vital for a decent VPN service. We believe that SaferVPN has proved to be fine in this field. Of course, when you compare it with our top VPN picks, it’s another story. Some VPN providers have taken live chat support to another level for sure.

Pricing: Not bad, but…

Safer VPN pricing

It’s certainly a big plus for SaferVPN that it has a 24-hour free trial version. In general, however, it has a pricing that is quite similar to the leaders of the VPN market like CyberGhost and NordVPN, which have 2 to 6 times more servers worldwide, have real no logs policy and therefore can offer you a higher level of security and privacy. Yet, these prices are relatively low as you can see right below:

  • 1-month plan: $10.99 per month
  • 1-year plan: $5.49 per month
  • 2-year plan: $3.29 per month
  • 3-year plan (exclusive): $2.50 per month

If you were to mouse over the 1-month or 1-year plan, a red warning panel pops up below the plan that reminds you that the 2-year plan includes the biggest savings to push you towards their preference. A bit pushy but hey, that’s marketing, right?

Of course, the 3-year plan with its $2.50 price tag is one of the cheapest plans in the market today. But you still need to consider what you get for this price and if your needs can be satisfied by SaferVPN and its features, speeds, and privacy.

This service also grants you a no-hassle 30-day money-back guarantee, which, again, is a great plus.

You can use Credit Cards (e.g., Visa, MasterCard, American Express, and JCB), PayPal, and Bitcoin to purchase your chosen plan. The latter is surely a favored option for the privacy-conscious user.

All in all, this SaferVPN review has found it a well-priced service; though, you may not get as much for it as you would for a similar price.

Bottom line: Yeah, but no

For sure, SaferVPN has a bright future ahead of it if they keep growing in all areas. This service and its apps have improved a lot in the past two years by becoming a more reliable and easy-to-use VPN. There’s still some polishing to do, though.

We’d like to see, for example, a real no logs policy and practice, fewer clicks in the apps, more servers optimized for P2P and torrenting, support for China, more knowledgeable live chat support, and so on.

SaferVPN offers really good speeds (for certain servers), unblocks Netflix, Hulu, and other media streamers, automatic security for your internet traffic when connected to public WiFi hotspots, and IP spoofing to access geo-restricted content. So, if you are not the kind of user whose life, world, living, career, or freedom would be at stake by using the wrong VPN, SaferVPN may be a good choice for you.

You have nothing to lose really since there are a 24-hour free trial and a 30-day money-back guarantee. If you don’t like it, you can still find better VPN solutions here on our website by visiting our Best VPN Services page, for example.

Let us learn from your experience

Do you have any related questions? Have you ever tried to use SaferVPN or any other VPN apps before? What are your impressions?

Remember, sharing is caring!

Please feel free to leave your comment below.