SecureVPN Review

The name is Secure, but does this VPN really offer high security? Read our SecureVPN review to find out.

Online security has always been a major focus for big corporations and businesses as the real world starts interacting with the online world in full scale. Many individuals are beginning to see reasons why they should secure their own data too.

Virtual Private Networks (VPNs) are one of the safest online security options you can ever opt for. In this SecureVPN review, we will look in detail what this VPN is all about and what they have to offer.

Secure VPN was developed in 2015 by the company of the same name and operates out of the USA, which means it is part of the 5 Eyes group. However, SecureVPN claims to provide a VPN service that helps you surf the web anonymously by using the AES encryption and OpenVPN as protocols.

SecureVPN has clients for Windows, Mac, Android, and iOS, but it’s not compatible with routers. Downloading and installing these apps is very easy. All you need to do is click on the link and download, then follow the install instruction. Secure VPN is very fast when it comes to connection, but the speed varies from server to server. The best thing is to choose a server closer to you.

SecureVPN has just one server with the ability to stream Netflix. This is not enough but is manageable. Torrenting activities are also allowed, but we’re not sure if SecureVPN can be used in China.

Their pricing plans feature two categories: free and premium. A free plan gives you enough to know if you really want to use the service, but will have some restrictions on the service offered. Payment is only through one means (PayPal) and they keep logs of your data.

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The support team is good and they have a concise self-help section on the website. Keep reading this Secure VPN review for further details.

Is SecureVPN safe to use?

SecureVPN uses Advanced Encryption Standard (AES). This makes it suitable for practically any type of device. SecureVPN makes use of OpenVPN as it security protocol, which is widely used by many other VPN providers.

SecureVPN providers claim to protect against IP leaks but unfortunately, it did not pass all our leak test when checking on ipleak.net.

Additionally, there is some data logging done by this VPN service provider. Be sure to read their terms and conditions, as well as privacy policy all the way through to know what you’re getting yourself into.

How to download and install SecureVPN

To download SecureVPN, visit their website and you will find a big call to action directing you to try their service for free.

When you click on it, you will be given options for different platforms. Installation across different platforms should be more or less the same. Choose yours and wait to complete the download.

• If you’re using a Windows computer, run the downloaded .exe file.
• Once downloaded, open the app and you’ll see a welcome message – click “Yes.”
• Read through the terms and condition and click “I Agree”.
• Wait for the necessary files to be extracted. On successful extraction, you will be prompted to install TAP-Windows Provider.

This extra feature will help the client work more efficiently. After installing, run the client.
Finally, click “Connect” and if all went well, you’re in.

Speed & performance

It is important to note that using a VPN will definitely affect the speed of your connection. Regardless of the provider you use, there’s some loss of speed, but some VPNs are better at controlling this than others.

SecureVPN’s speeds are impressive on many of its servers. We tested the different servers and found that they met the advertised speed. A good practice is to connect to a server closest to you for achieving the highest speed.

Apps & extensions

SecureVPN has an easy to use app that is compatible with different platforms such as Windows and Mac operating systems.

You can also use Secure VPN with mobile devices that run on Android and iOS.

SecureVPN offers a connection to 5 devices simultaneously, but there is no compatible client for routers and Kodi. Configuring a VPN on your router helps to increase connection limit but unfortunately, SecureVPN cannot offer you that.

SecureVPN for Netflix and torrenting

One of the major reasons why individuals opt for a VPN service is to get access to restricted content from US Netflix.

The latter is a major streaming platform offering a wide library of great entertainment, but most are just restricted to US residents.

Many VPNs promise to help users gain access, but Netflix has succeeded in blocking them.
In this area, the SecureVPN service succeeds in helping users gain access to Netflix restricted content on one of their US servers.

SecureVPN also allows Peer-to-Peer (P2P) connections for torrenting. Torrenting is one of the easiest ways to share large files without affecting the quality of the file.

It’s important you read SecureVPN detailed policy on P2P connections to understand where to draw the line when torrenting.

Can you use SecureVPN in China?

China is one of the few countries that feels its residents will not benefit from the internet that is not China-centric. Usage of Western social media and websites is extremely controlled.

Many refer to the censorship as the “Great Firewall of China.” There hasn’t been any user who claims to use SecureVPN in China nor was it mentioned on the website.

But since we aren’t based in China, the only way to know if it works is by actually going there and testing it out. Which is why we don’t recommend SecureVPN to users in China.

Pricing

The SecureVPN pricing plan is very simple and straightforward. They offer a free plan, which is good for those that want to test the efficiency of the service and see if it lives up to the standard.
The free plan gives you access to their web and Voice over IP (VoIP) services but no access to the P2P service, with only one connected device at a time and just 20 minutes of VPN duration.

The Premium plan offers unlimited VPN session duration, unlimited data transfer, and 5 maximum connected devices at once.

The premium plan cost $7.99 per month, but if you pay for a full year it goes down to $69.99.
SecureVPN does not offer a money-back option, unlike other VPN services.

For now, you can only pay through PayPal. No credit/debit or cryptocurrency option is available, which is a big drawback.

Customer support

SecureVPN support offers only an email ticketing system and an FAQ section.

The email support is basically just a small form on the website. They state that help is available 24/7, but the response we received was many hours later – not immediately, as the “24/7 support” implies.

The FAQ section is also not detailed enough to be a self-help section. There are no articles for installation or troubleshooting. In fact, their FAQ consists only of four sections, and can hardly even be called a section.

Bottom line

From this SecureVPN review, we found that the quality of different elements far too hit-and-miss.

We’re impressed by the speed, torrenting, and access to Netflix, which is all great to have for the price. Plus, the app is easy to use even though there’s no support for routers, gaming systems, and other less used platforms.

However, it’s based in the US and logs some data. The threat of DNS leaks isn’t very appealing either, and you can only use PayPal as your payment method.

To top it off, their almost non-existent customer support and incredibly brief FAQ is baffling. Do they even care about providing a good service? That certainly makes us think twice about recommending Secure VPN.