Overview

VPN.ac uses AES-GCM 256 encryption, which makes it a relatively safe and secure service. It also uses Double-hop connections for privacy. According to its website, this service does not monitor its users’ activities.

Since the servers of VPN.ac are connected to 1000 Mbps channels, this product offers good speeds to its consumers. This company claims that speed and reliability tests are conducted on its servers before their deployment.

VPN.ac client software works well with iOS, Windows, Mac, and Android platforms. Please note that it doesn’t run on Chromebook, Apple TV, Xbox One, or PlayStation 4. VPN.ac is compatible with OpenVPN, IPsec (IKEv2, L2TP), PPTP, and pure TLS protocols. This means that you can expect this VPN to work smoothly in various environments.

There are 4 pricing plans – monthly, tri-monthly, annual and two years. If you aren’t satisfied with the service, you can ask for a full refund within 7 days. Upon signing up, users get up to 2TB of bandwidth per month. This much of bandwidth is good for at least casual internet usage. There are no free plans and no free trials. One good thing about the pricing part of VPN.ac is that you can make payments in Bitcoin.

VPN.ac has 60 servers in 20+ countries; it has a very small number of P2P servers therefore torrenting does not work smoothly. While researching we found that VPN.ac does stream Netflix content. VPN.ac works in China as per the information available on its site. To protect its users, VPN.ac has deployed SecureProxy for Chrome, Firefox, and Opera browsers.

VPN.ac provides customer support through e-mail, online tickets, and Skype. You can also get help by visiting the FAQ and “Tutorials” sections on the website.

Is VPN.ac easy to use? We have given it an average rating on the ease of use parameter.
If you are looking for a safe VPN, continue reading this VPN.ac review.

Is VPN.ac safe to use?

VPN.ac uses self-hosted and encrypted DNS services, therefore, is safe to use in that regard. It uses the AES-GCM 256-bit encryption. VPN.ac works with OpenVPN, IPsec (IKEv2, L2TP), PPTP and pure TLS protocols.

While writing this VPN.ac review, we checked and found that no DNS leaks were found. This VPN also uses the Double Hop feature for extra security and protection. A kill switch feature is also available with this VPN. A kill switch disconnects you from the internet the moment your privacy is being compromised.

VPN.ac is based in Romania, which is outside any state intelligence sharing networks. Its government declared the EU Data Retention Directive unconstitutional, a move that shows how pro-privacy Romania is. And they don’t keep information logs of your activities. VPN.ac is an all-round win in terms of security.

Speed and performance

When you install any VPN on your computer, your upload and download speeds go down considerably. This has got to do with the extra layer of encryption on your VPN. In the case of VPN.ac (it doesn’t have a free trial version, by the way), speed and performance are not compromised much. Upon connecting with a VPN.ac server in the Netherlands, the deterioration of latency and download speed was quite insignificant. Same with a U.S based server, where relatively good speeds were retained.

VPN speeds depend upon several factors. If a service provider has a small number of servers then its speed will definitely go down because its resources are being used by so many people. Speed also comes down when you are located far away from your server. Closer the server, higher will be the speed. VPN.ac servers are connected to 1000 Mb/s channels and before being installed, are supposedly tested for speed and reliability.

Downloading and installation

The VPN.ac client software is available on the website under “Tutorials”, and is available for Windows, Mac, iOS or Android.

Choose any platform and then click DOWNLOAD. You will get a file VPN.ac-setup.exe, which you can save anywhere on your computer.

  • Click on that link and then click “Next” on the install box of the app.
  • Click “Install” and after the installation is complete, click “Finish”.

If you get stuck in any of the steps, there are guides conveniently located above the download links.

Apps and extensions

VPN.ac native clients can work with Windows (Windows 7 and higher) and Mac (all protocols). It also works with Android and iOS. The iOS client runs on OpenVPN, PPTP, and IKEv.2 protocols. The client for Linux is in beta and once ready will run on PPTP and OpenVPN protocols.

It does not have a complicated dashboard and hence, is quite easy to navigate. Selecting protocols, servers, and the double hop feature is a breeze. There is even a light or dark interface option to switch between, depending on your mood.

VPN.ac can also run on routers (DD-WRT, Tomato, Asus-WRT, pfSense, and TomatoUSB). Tomato routers are a favorite of veteran VPN users, as it helps to control bandwidth and wireless range.

VPN.ac for torrenting and Netflix

Netflix routinely blocks VPNs from accessing its content. While this is generally true, we found that that at the time of writing this VPN.ac review, it does work with Netflix US. We also found that VPN.ac works well with BBC iPlayer, Hulu, Fox, and some other streaming services.

According to the VPN.ac website, torrenting works best in the following locations: Canada – Toronto, Luxembourg, Sweden, Romania, France, Switzerland, Finland, and The Netherlands.
There are 28 gigabit servers in all these locations so torrenting should not be a problem here. Users also should not encounter bandwidth issues.

Please note that while torrenting is not illegal, downloading copyrighted content definitely is. Torrenting may also result in the download of malware, so always run an antivirus scan on all your files before opening them

Does it work in China?

VPN.ac works in China and other countries that censor traffic. Generally, VPNs that use OpenVPN and allow port configuration can get past Chinese censorship by using port 80 or port 443. Therefore, if you are in China and want to use Facebook and other restricted sites, you can do so while using VPN.ac. We looked up, checked, and found that VPN.ac connections were stable in China.

Pricing

There are four plans: Monthly, Tri-Monthly, Annual, and Two Years.

  • Monthly plan costs you $9.00 month.
  • Tri-Monthly plan is $24, or $8.00 month.
  • Annual plan costs $58, or $4.80 month.
  • Two Year plan is $90, or $3.75 month.

You can pay via PayPal, Bitcoin, Alipay, Credit or Debit Cards. There is no free trial, but there is a 7-day money back guarantee, no questions asked.

Customer service

VPN.ac has good customer service, though it lacks a live chat. The FAQ and the Knowledge Base sections had the answers to many of our questions. For help in installing the VPN.ac client, refer to the Tutorials section.

Client support is also provided via ticket support. In case of an urgent issue, you can raise a ticket query and they respond fairly quickly during their hours of service. You can also contact this service provider through e-mail.

Bottom line of our VPN.ac review

To summarize, VPN.ac is a safe and secure service. It is easy to use and includes a kill switch, Elliptical Curve encryption, plus a Double Hop feature. With VPN.ac being based in Romania, any personal information you provide them is safer, and they have a no-log policy.

It runs in China and allows the streaming of Netflix and torrenting. VPN.ac runs well on all the major platforms like Android, Windows, Mac, and iOS. Its Linux version is in beta.

Its customer service is OK even though there is no live chat, and the company has put up a lot of useful material on its website.

Pricewise, it is inexpensive but there is no free trial version. Speed wise, it does quite well too. Its native client supports many platforms, as well as routers like Tomato. If VPN.ac adds live chat, continues to allow Netflix access and continues to maintain their great features, this is one young VPN service provider (started in 2012) that the more established ones should watch out for.