Last update: 05.13.2019
VPNSecure is a no-logs provider from Australia which first appeared back in 2010. Our VPNSecure review has found this service to be safe and easy-to-use, while also allowing torrenting. It offers 24/7 live chat, plenty of payment options, and support for a wide range of platforms.
A big part of VPNSecure’s appeal is its vocal commitment to privacy, but there’s more to a VPN than logs and encryption. Let’s see how much VPNSecure can deliver.
There are some reasons to be cautious, but they aren’t really about T&Cs. An academic paper from a few years back highlighted IPv6 and DNS leakage as a problem with VPNSecure on Android, putting it on various VPN warning lists.
However, VPNSecure themselves have publicly stated that leakage issues have been addressed (or never existed in the first place). And the VPNSecure client offers a “Leak fix” and the option to disable IPv6, so leaks no longer seem to be a concern.
Here are the security features offered by VPNSecure:
- The standard secure tunneling protocol – OpenVPN (TCP/UDP)
- Variable encryption strength: DES-CBC, AES-128, AES-256
- Kill switch
- Leak protection
- Stealth VPN (to avoid detection on high-censorship networks)
All these tools are fairly standard, but that should cover the needs of the overwhelming majority of users. It should be noted that the default settings are not ideal for protection: the kill switch is disabled and the encryption cipher is the outdated DES-CBC. We recommend changing these immediately.
Does VPNSecure keep logs?
In short – no.
In short, we couldn’t find any evidence that VPNSecure keeps information, so we’re confident that their claims are accurate. Overall, the company has been relatively candid about shortcomings, they have made changes, and tuned things up in a way we commend.
With that said, VPNSecure Pty Ltd is registered in Australia – a member of the 5 Eyes intelligence sharing framework and generally not the most privacy-friendly place in the World. You should keep that in mind when considering VPNSecure.
Speed and performance
Security is worth little without speed. Let’s see how VPNSecure does in this area.
While the number of servers is unclear, VPNSecure offers 48 countries to choose from and even more locations. That’s more than decent coverage for a small VPN service. But what use are servers if they can’t deliver performance?
Speed test results
VPN speed is determined by many factors, so to avoid ambiguity, we went and ran some speed tests from different locations. Here is our baseline speed:
And here are the connection speeds when connected to servers around the world:
- Download: 28 Mbps (12% of baseline)
- Upload: 79 Mbps (40% of baseline)
New York, US
- Download: 20 Mbps (8.5% of baseline)
- Upload: 54 Mbps (27% of baseline)
- Download: 17 Mbps (7% of baseline)
- Upload: 2 Mbps (1% of baseline)
- Download: 16 Mbps (7% of baseline)
- Upload: 11 Mbps (5.5% of baseline)
VPN speed should always be seen in the context of the baseline connection speed. In this sense, VPNSecure is a very slow VPN service – the fall in speed is significant even when connected to nearby servers, such as the one in London. If speed is the main criteria, check out our list of fastest VPNs.
Ease of use and multiplatform support
VPNSecure is available on a wide range of platforms, with clients for:
- Chrome (proxy)
You can also use it via OpenVPN apps on a variety of devices, as well as routers: Tomato, Synology NAS, and DD-WRT. So everyone should be able to download a copy and get underway with relative ease.
There’s no need to ask support how to download VPNSecure either. The website swiftly leads you to the download pages, where you can select the right package and get a hold of the client in seconds.
The interface – for the most part – is nice and simple, but there are some strange quirks, such as the fact that you can’t turn the app off without disconnecting, while at the same time there’s no global Disconnect button.
As you can see, there’s not much to tinker with in the Settings menu, aside from the most important security aspects, such as the kill switch, encryption cipher, blocking IPv6, etc. There’s also the option to choose which domains to route through the VPN – quite a welcome addition.
Unblocking Netflix and other streaming platforms
According to VPNSecure customer support, they have stopped supporting Netflix both through their VPN and Smarter DNS feature.
We went through all the VPNSecure servers on the East Coast of the US and were unable to bypass Netflix US geo-restrictions through any of them. Finally, however, streaming became available on one of the West Coast servers.
It wasn’t particularly smooth though, and we went to check why that is on the official Netflix speed test (fast.com). Here’s what we got:
Needless to say, Ultra HD and even HD streaming is out of the question.
Check out our Best VPN for Netflix list.
P2P and torrenting
On the plus side, VPNSecure allows torrenting across the majority of their server list, with P2P blocked only on several servers. The service also offers an SSH SOCKS proxy and is reasonably secure. In short, this is far from the worst VPN for torrenting.
With that said, as we noted above, VPNSecure delivers low speeds. If you have a good baseline speed, this may not be much of an issue. Otherwise, don’t be surprised if the experience disappoints you.
To get the best P2P experience, make sure you’re using one of the best VPNs for torrenting.
Online censorship in China and elsewhere
What about VPNSecure’s ability to work around government censorship? Right off the bat, the company promises to let you “take back your freedom and enjoy un-restricted internet.” To make it happen, they provide a StealthVPN feature. This will allow users to bypass the Great Firewall of China and Deep Packet Inspection in particular.
We also like the level of security offered by this service – it should be more than enough for a majority of users. On the other hand, the speed isn’t great.
The same applies to other censorious countries as well, including Russia, Iran, Saudi Arabia, Belarus, etc.
Somewhat unexpectedly, VPNSecure offers lots of customer support options:
- 24/7 live chat
- Support tickets
- A detailed knowledge base
We had the pleasure of chatting with a support agent named Allan and were quite satisfied with his quick and informative answers. Similarly, self-help resources are well-written and cover many of the important topics, particularly when it comes to the setup process. With that said, the website could certainly use more information on the features – what they are and how they work.
Overall, we’re confident that if you run into problems, VPNSecure will help. This sets them apart from many VPN operators.
Now we’ve come to pricing. As we’ve noted above, there are a few options here. The first option is a 30-day free trial and comes with one server in the US and a 2GB bandwidth limit. Nevertheless, it provides a really helpful introduction to the VPNSecure client.
You can get the main package in these subscription plans (all covered by a 7-day money-back guarantee):
- 1-month plan: $9.95
- 6-month plan: $49.92 ($8.32/month)
- 1-year plan: $79.92 ($6.66/month)
Payment methods accepted include PayPal, CashU, Payza, Paymentwall, Bitcoin and all major credit or debit cards – so the whole spectrum of VPN users should be covered.
To put all of this in context – the pricing is not outrageous, but you can get more for the same price elsewhere.
Overall, we enjoyed getting to know VPNSecure and appreciated the sincerity of the service. Everything about it says “trustworthy.” It’s also quite versatile, but not very fast or good at unblocking some of the more aggressive geo-blockers like Netflix. If you’re not interested in that anyway, then this one’s for you!