VPNUK is one of those lesser-known VPN options that has been around for a while – ten years, to be precise. Unfortunately, it seems the service has largely failed to move with the times.

In this VPNUK review, we’ll go over the pros and cons to give you an idea on what the service is good (and bad) at.

Security features

The VPNUK website has lots of text and very little information. This applies to the security features as well. It’s only clear that the service:

  • Offers a solid selection of tunneling protocols: OpenVPN, IKEv2/IPsec, L2TP/IPsec, and PPTP
  • Stealth mode (VPNUK Eclipse) against Deep Packet Inspection

One thing that may stand out about VPNUK right off the bat is the fact that they don’t display the encryption standard used by their VPN services. This is a bit of a red flag, as it means that their encryption standard could be sub-par. With that said, the protocol list suggests it’s likely AES-128 or AES-256, both of which are fine.

Since VPNUK mostly relies on the OpenVPN app, people shouldn’t be fooled – the security level and security features are quite good.

Does VPNUK keep logs?

Short answer: yes, although not a lot

VPNUK logs timestamps, IP addresses, and bandwidth usage, which could be used to identify users.

The company does not have any information about where they operate from, but their company is registered in Belize, which is not part of any wide-reaching intelligence alliances and has no strict laws about internet privacy. This is an overall good sign for VPNUK, although there’s also a UK physical address available on the website.

Speed and performance

VPNUK has 100 servers in 24 countries – a good number, but nothing spectacular. The same goes for the connection speeds.

Ease of use and multiplatform support

One of the cool things about VPNUK is that their service is supported on a hugely wide range of devices. However, only Windows has a custom app. Here are the supported platforms:

  • Windows (custom OpenVPN-based app)
  • macOS
  • iOs
  • Android
  • Linux
  • ChromeOS
  • Blackberry devices

A wide range of other devices such as game consoles and routers can also be configured to use VPNUK. As for ease of use, OpenVPN apps aren’t the most newbie-friendly, but they do offer a lot of room for customization.

Unblocking Netflix and other streaming platforms

Although VPNUK proudly proclaims that their services are useful for accessing streaming services and other things without worrying about geo-blocking, the Shared IP version of this VPN does not seem to be effective for unblocking Netflix US. The situation may be different if you get a dedicated US IP.

VPNUK may be effective for unblocking other services with geo-restrictions, such as Hulu, but the website makes no specific claims about that.

P2P and torrenting

VPNUK allows torrenting on all servers except those based in the US. This, combined with powerful OpenVPN clients and decent speeds makes the service quite good for torrenting.

Online censorship in China and elsewhere

The Chinese government has a tough firewall in place to keep their internet heavily censored. Known as the Great Firewall, this is a notoriously difficult roadblock for people who want internet privacy and freedom from inside China.

VPNUK has an “Obfuscation” or “stealth mode” tool called VPNUK Eclipse, which should allow users to bypass Deep Packet Inspection (DPI). That essentially means that the service should be a decent enough choice for China and other repressive countries.

Customer support

VPNUK offers a great selection of customer support options:

  • 24/7 live chat
  • INUM, US, UK, Spain hotlines
  • Skype
  • Support tickets
  • FAQ
  • Guides

VPNUK has all bases covered – there are more support options here than even the best VPN services have.

Pricing

VPNUK offers a wide range of packages:

1:1 Dedicated IP account:

  • Price ranges from $12.99 (1 month) to $10.83/month (1 year)

Dedicated IP account (United Kingdom, United States, or Italy):

  • Price ranges from $12.99 (1 month for 2 users) to $18.96/month (1 year for 5 users)

Shared IP account:

  • Price ranges from $7.79 (1 month for 2 users) to $16.57/month (1 year for 6 users)

There’s also a 7-day free trial available with the second and third pricing plans, but no money-back guarantee. On the plus side, you can pay for VPNUK anonymously using crypto.

On the negative side, these prices are ridiculously high in the wider market context.

Bottom line

VPNUK seems like a decent enough VPN service with no exceptional strong points (except, perhaps, the number of customer support options). If it were 3 times cheaper, then it might just be worth your money.